Help me please, watching recordings BT

macafee2 · 20th March 2021, 18:11

I do not understand.

I recoded a number of programs a year ago onto my BT Youview box.
This last week I have had no access to my BT TV package.

I have watched a number of programs this week that I had recorded.
For some reason I cannot watch Air Crash Investigation that was recorded about a year ago.

Spoke to BT and they say I need to be connected to my BT package via broadband to watch the recordings that are on my Youview box.

I do not understand why and they could not explain in a way I could understand except to say I need to be connected to my BT package via broadband to watch the recordings that are on my Youview box.

It is as if I have an icon on my Youview box and the recording is held elsewhere.

What purpose does the BB play in watching recordings?

macafee2

20th March 2021, 18:11	#1
macafee2 This is my second home Rover 75 Saloon & Tourer Join Date: Sep 2012 Location: Lincoln Posts: 14,953 Thanks: 1,630 Thanked 3,032 Times in 2,181 Posts	Help me please, watching recordings BT Updated I do not understand. I recoded a number of programs a year ago onto my BT Youview box. This last week I have had no access to my BT TV package. I have watched a number of programs this week that I had recorded. For some reason I cannot watch Air Crash Investigation that was recorded about a year ago. Spoke to BT and they say I need to be connected to my BT package via broadband to watch the recordings that are on my Youview box. I do not understand why and they could not explain in a way I could understand except to say I need to be connected to my BT package via broadband to watch the recordings that are on my Youview box. It is as if I have an icon on my Youview box and the recording is held elsewhere. What purpose does the BB play in watching recordings? macafee2 Last edited by macafee2; 27th March 2021 at 06:15..