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Old 13th June 2018, 18:36   #1
Ennine
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Default Halfords, really !!!

I'm not a lover of Halfords at all, but I needed to pop into my local B&Q today (local is a 100 mile round trip) and Halfords is right next door. There was an item I needed to order online so I decided Halfords would do just this once. I suppose the staff member trying to pry the tailgate lining from a customer's car with a screwdriver should have been enough for me, but anyway. I found the item I was looking for and duly arrived at the till. "Name and email address". "pardon" says I. "name and email address for your receipt". Now, I am normally a very easy going sort but having taken stock of what I was being asked I will admit to having responded in a very loud voice regarding email address farming and my views on it, suggesting that Halfords would need to rise a heck of a lot earlier in the morning to get me to part with my email address for my "receipt". Unbelievable !!
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Old 13th June 2018, 18:57   #2
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Did you get a paper receipt then? or did you tell them where to shove it?

I agree though, I find it irritating as well.
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Old 13th June 2018, 18:57   #3
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On the rare occasions I use Halfrauds, I just say 'no thanks, just a normal one will do'
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Old 13th June 2018, 19:03   #4
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Quote:
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Did you get a paper receipt then? or did you tell them where to shove it?

I agree though, I find it irritating as well.

I picked up my purchase and continued to have my two pence worth in a very loud voice all the way to the door. "Email my receipt", I've been moaning about it ever since and that was six hours ago. It's the gall of it. Do they really think people are that gullible?
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Old 13th June 2018, 19:03   #5
HarryM1BYT
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They have collected such details for many years - my answer is I don't my details on any list.
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How To's and items I offer for free, or just to cover the cost of my expenses...

http://www.the75andztclub.co.uk/foru...40#post1764540

Fix a poor handbrake; DIY ABS diagnostic unit; Loan of the spanner needed to change the CDT belts; free OBD diagnostics +MAF; Correct Bosch MAF cheap; DVB-T install in an ex-hi-line system; DD install with a HK amp; FBH servicing.

I've taken a vow of poverty. To annoy me, send money.
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Old 13th June 2018, 19:11   #6
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Quote:
Originally Posted by HarryM1BYT View Post
They have collected such details for many years - my answer is I don't my details on any list.

It's the underhanded way it's done that annoys me.
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Old 13th June 2018, 19:40   #7
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This drives me bonkers at halfords every time they ask for email and I always refuse, I've not always got the time to stand there spelling out my email address.

Think they should only ask if the purchase is over a certain amount, not when I've gone in for a £2.99 tube of sealant and when I've been stood at the till for 10mins waiting for a member of staff to turn up and serve you.
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Old 13th June 2018, 22:12   #8
Jim Jamieson
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Never had a problem at my local Halfords, they don’t usually ask me now as they know I want a printed receipt.

BTW it’s not only Halfords that ask for e mail for receipts as we're moving more into a full electronic era.
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Old 13th June 2018, 22:19   #9
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Quote:
Originally Posted by Jim Jamieson View Post
Never had a problem at my local Halfords, they don’t usually ask me now as they know I want a printed receipt.

BTW it’s not only Halfords that ask for e mail for receipts as we're moving more into a full electronic era.
The jewellery counter at Argos do the same
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Old 13th June 2018, 22:36   #10
Ennine
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Quote:
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BTW it’s not only Halfords that ask for e mail for receipts as we're moving more into a full electronic era.

I am aware of that but they can move there without me. The harvesting of email addresses under the pretence of an E-receipt is nothing short of deception. The main issue I had with Halfords was the email request as the first line of response. There was no option offered and was a very matter-of-fact attitude. The quote below says it all really.
"A Halfords spokesman claims collecting customers' email addresses enables the company to send out targeted emails depending on what someone has bought."
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