Cannot open hotmail.com

seacat · 30th November 2006, 11:09

I opened up my hotmail account this morning and it all worked as it should. I read my emails and deleted the ones I didn't want to keep. When I next opened hotmail again, the site kept on trying to open but just seems to go round in a circle.
I noticed a padlock symbol next to the address bar which I hadn't seen before and this seems to be stopping hotmail from opening.

I would appreciate any adivice on how to remove the padlock or what settings I need. I haven't changed any security settings and I even did a system restore to yesterdays date to no avail.

Everything else works OK.

Thanks

James

Tatts · 30th November 2006, 11:19

The padlock symbol shows it's a secure site, nothing to worry about.

Are you trying to access from home or work? Place I work at has recently blocked Hotmail.

seacat · 30th November 2006, 11:28

Quote:

Originally Posted by Tatts

The padlock symbol shows it's a secure site, nothing to worry about.

Are you trying to access from home or work? Place I work at has recently blocked Hotmail.

I am using my laptop out in Palma. All the other computers on board are ok and I can access my hotmail account with no problems on them. We use a satellite link instead of a land line.

James

Tatts · 30th November 2006, 11:55

Thats odd then.

Have you changed any security settings?

Might be worth dropping it down to medium, if it's set on high.

seacat · 30th November 2006, 12:18

Quote:

Originally Posted by Tatts

Thats odd then.

Have you changed any security settings?

Might be worth dropping it down to medium, if it's set on high.

I have checked and all settings on medium. What I don't understand is that hotmail opened up ok and then the next time I opened up this padlocked symbol had appeared.

GreyGhost · 30th November 2006, 12:42

Quote:

Originally Posted by seacat

I have checked and all settings on medium. What I don't understand is that hotmail opened up ok and then the next time I opened up this padlocked symbol had appeared.

Not a Windows specialist but try all of these options.
Delete cookies, history and cache. Then type in address to hotmail home page. Do not use a bookmark or popup previous address.
Then login in the normal way and see how that works. If OK then bookmark and throw away the original.

Hope this helps

Spôôk · 30th November 2006, 12:53

Try one or all of the following.

1) Are you using MSN Messenger?
If you are, you could try accessing Hotmail through there.
2) Have you checked if you have CAPS LOCK on?
Sometimes you can miss that and your Password will be wrong.
3) Restart PC - open www.hotmail.com - choose login with DIFFERENT account name - choose "any name you can think of"@hotmail.com and log on (it will refuse). This will clear your login with Hotmail. Then try with your own account name and pswd again.

Spôôk

seacat · 1st December 2006, 08:04

Thanks for all the advice. It seems to have worked as I have not had any trouble getting into my emails this morning.

Just hope it stays this way as this laptop comes very close to getting a slt water grave

James

30th November 2006, 11:09	#1
seacat Newbie Rover 75 Saloon CDT Auto Join Date: Nov 2006 Location: Cardiff Posts: 16 Thanks: 0 Thanked 0 Times in 0 Posts	Cannot open hotmail.com I opened up my hotmail account this morning and it all worked as it should. I read my emails and deleted the ones I didn't want to keep. When I next opened hotmail again, the site kept on trying to open but just seems to go round in a circle. I noticed a padlock symbol next to the address bar which I hadn't seen before and this seems to be stopping hotmail from opening. I would appreciate any adivice on how to remove the padlock or what settings I need. I haven't changed any security settings and I even did a system restore to yesterdays date to no avail. Everything else works OK. Thanks James

30th November 2006, 12:53	#7
Spôôk Gets stuck in Rover 75 CDTi Conn. SE Join Date: Nov 2006 Location: EU (Denmark, just North of Copenhagen) Posts: 650 Thanks: 29 Thanked 55 Times in 45 Posts	Try one or all of the following. 1) Are you using MSN Messenger? If you are, you could try accessing Hotmail through there. 2) Have you checked if you have CAPS LOCK on? Sometimes you can miss that and your Password will be wrong. 3) Restart PC - open www.hotmail.com - choose login with DIFFERENT account name - choose "any name you can think of"@hotmail.com and log on (it will refuse). This will clear your login with Hotmail. Then try with your own account name and pswd again. Spôôk __________________ My Rover 75 after i did the latest mods [SIGPIC][/SIGPIC] Last edited by GreyGhost; 30th November 2006 at 12:56.. Reason: correcting hotmail link :)

30th November 2006, 11:19	#2
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	The padlock symbol shows it's a secure site, nothing to worry about. Are you trying to access from home or work? Place I work at has recently blocked Hotmail.

30th November 2006, 11:55	#4
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	Thats odd then. Have you changed any security settings? Might be worth dropping it down to medium, if it's set on high.

1st December 2006, 08:04	#8
seacat Newbie Rover 75 Saloon CDT Auto Join Date: Nov 2006 Location: Cardiff Posts: 16 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks for all the advice. It seems to have worked as I have not had any trouble getting into my emails this morning. Just hope it stays this way as this laptop comes very close to getting a slt water grave James