PC Keeps Re-Booting!!!

MangoMan · 21st July 2013, 16:06

Hi, I hope to finish this before it re-boots AGAIN! Does it every few minutes!

Critical Error Event Code ID 41 (63)... Anybody know the story??

Tried MSCONFIG - Still Re-boots Done Safe Mode - last a bit longer. Done a deep Malware Check - Nothing!

Did Memory Check - Nothing...

Any pointers please.

Thanks.

Tatts · 21st July 2013, 16:20

Assuming you're using windows?

Which one?

Have you overclocked the PC?

have you had the case open? If so, did you disturb the RAM?

James.uk · 21st July 2013, 16:39

Is it overheating?????
...

chipsceola · 21st July 2013, 17:13

Quote:

Originally Posted by MangoMan

Hi, I hope to finish this before it re-boots AGAIN! Does it every few minutes!

Critical Error Event Code ID 41 (63)... Anybody know the story??

Tried MSCONFIG - Still Re-boots Done Safe Mode - last a bit longer. Done a deep Malware Check - Nothing!

Did Memory Check - Nothing...

Any pointers please.

Thanks.

Did a Google search that comes up with this:

SapperGB · 21st July 2013, 18:18

Event ID 41 is a far to general error to use in fault-finding, it is simply an unexpected shutdown error.

As already asked is your system overclocked?
have you added any extra hardware (extra USB drives/webcam/card reader etc)?
How are you dong on temperatures?

Assuming your system has started playing up for no apparent reason I would expect either failed hardware (most likely PSU) or, with our current climate - chip creep.
If you know how reseat your Memory then do the same with your CPU.

rovexCDTi · 21st July 2013, 18:51

Yeah im betting temperatures. It could be the CPU or GPU overheating, but it could also be the PSU that is shutting down due to heat. Its really common at this time of year.

MangoMan · 22nd July 2013, 14:17

Thanks for all the advice... Much appreciated!

mh007 · 22nd July 2013, 14:50

Yep, i'd agree with overheating !

MangoMan · 22nd July 2013, 15:05

Done a few more checks..
I'm not overclocking or modified it in any way. Everything was fine. Until now. It doesn't seem to be overheating and all the fans ate working fine. Opened it up and cleaned the heatsink and did a good dusting. Made sure everything was nice and secure and even changed the power supply as I had. Spare which I knew was good.
But it's still doing it but I have just noticed that on my Performance the CPU is running at 96-98% even at Idle!!! Ram at 60-70%. It used to tun at about 2-5% before...????
This cannot be right.... Any ideas?

Thanks.

GT Courier · 22nd July 2013, 15:13

You could try swapping the memory modules around, assuming you have more than one,

IE if there are two, take one out and try that, and then swap them over and try,

I had a weird problem with mine that turned out to be a failing memory chip,

Computer worked fine (albeit a little slower) on one until I got a new one...

21st July 2013, 16:06	#1
MangoMan This is my second home Looking.... Join Date: Oct 2010 Location: England Posts: 10,911 Thanks: 862 Thanked 1,111 Times in 868 Posts	PC Keeps Re-Booting!!! Hi, I hope to finish this before it re-boots AGAIN! Does it every few minutes! Critical Error Event Code ID 41 (63)... Anybody know the story?? Tried MSCONFIG - Still Re-boots Done Safe Mode - last a bit longer. Done a deep Malware Check - Nothing! Did Memory Check - Nothing... Any pointers please. Thanks. __________________ *Regards, Bill - (MangoMan).* (Member 00854) http://i1110.photobucket.com/albums/...d.jpg~original

21st July 2013, 16:20	#2
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	Assuming you're using windows? Which one? Have you overclocked the PC? have you had the case open? If so, did you disturb the RAM? __________________ http://www.wcgsig.com/115562.gif

21st July 2013, 18:18	#5
SapperGB Posted a thing or two 2005 190 ZT-T SE Join Date: Dec 2010 Location: Dagenham Posts: 1,242 Thanks: 2 Thanked 10 Times in 9 Posts	Event ID 41 is a far to general error to use in fault-finding, it is simply an unexpected shutdown error. As already asked is your system overclocked? have you added any extra hardware (extra USB drives/webcam/card reader etc)? How are you dong on temperatures? Assuming your system has started playing up for no apparent reason I would expect either failed hardware (most likely PSU) or, with our current climate - chip creep. If you know how reseat your Memory then do the same with your CPU. __________________ http://i101.photobucket.com/albums/m...GB/t4light.jpg

21st July 2013, 18:51	#6
rovexCDTi This is my second home MG ZT+ 135 Join Date: Jan 2011 Location: Exeter Posts: 3,626 Thanks: 9 Thanked 42 Times in 26 Posts	Yeah im betting temperatures. It could be the CPU or GPU overheating, but it could also be the PSU that is shutting down due to heat. Its really common at this time of year. __________________ [SIGPIC][/SIGPIC]

22nd July 2013, 14:17	#7
MangoMan This is my second home Looking.... Join Date: Oct 2010 Location: England Posts: 10,911 Thanks: 862 Thanked 1,111 Times in 868 Posts	Thanks for all the advice... Much appreciated! __________________ *Regards, Bill - (MangoMan).* (Member 00854) http://i1110.photobucket.com/albums/...d.jpg~original

21st July 2013, 16:39	#3
James.uk Passed Away 2002 Pale Blue. Rover 75 CDTi Connoisseur auto. 170K miles Join Date: Dec 2008 Location: Near the M67. Posts: 14,509 Thanks: 199 Thanked 585 Times in 397 Posts	Is it overheating????? ...

22nd July 2013, 14:50	#8
mh007 This is my second home MG ZT260 SE, MG ZT190+, MG ZTT 160, R75 Conn SE 2.0, R75 Conn SE 2.5 X 3, R75 Club SE 1.8, P5B Coupe Join Date: Jul 2009 Location: Keynsham, Bristol Posts: 4,211 Thanks: 65 Thanked 635 Times in 499 Posts	Yep, i'd agree with overheating !

22nd July 2013, 15:05	#9
MangoMan This is my second home Looking.... Join Date: Oct 2010 Location: England Posts: 10,911 Thanks: 862 Thanked 1,111 Times in 868 Posts	Done a few more checks.. I'm not overclocking or modified it in any way. Everything was fine. Until now. It doesn't seem to be overheating and all the fans ate working fine. Opened it up and cleaned the heatsink and did a good dusting. Made sure everything was nice and secure and even changed the power supply as I had. Spare which I knew was good. But it's still doing it but I have just noticed that on my Performance the CPU is running at 96-98% even at Idle!!! Ram at 60-70%. It used to tun at about 2-5% before...???? This cannot be right.... Any ideas? Thanks. __________________ *Regards, Bill - (MangoMan).* (Member 00854) http://i1110.photobucket.com/albums/...d.jpg~original

22nd July 2013, 15:13	#10
GT Courier I really should get out more....... Billy No Car Join Date: Dec 2010 Location: Bournemouth Posts: 2,326 Thanks: 70 Thanked 56 Times in 40 Posts	You could try swapping the memory modules around, assuming you have more than one, IE if there are two, take one out and try that, and then swap them over and try, I had a weird problem with mine that turned out to be a failing memory chip, Computer worked fine (albeit a little slower) on one until I got a new one...

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