Help! Nasty Virus Has Attacted my PC

92 squadron · 21st January 2010, 18:07

HELP
A nasty virus has attacted to my PC and I was hoping someone could help me out.
I opened an E'mail addressed:- DHL ********* thinking it was some info regarding a delivery I was expecting from DHL but oh no it wasn't. My screen came up with a full colour GREEN with the warning 'YOUR COMPUTER IS INFECTED'
I can start up my PC but it only goes as far as the wallpaper with no icons or task bar at the bottom. Hitting any keys makes no difference, it just sits there stairing at me.
The only info I can give you as to what it might be are:- 'WORM WIN 32 NETSKY' & ' TROJAN SPM/LX
I am on my laptop which is old and slow at the moment, so if there is anyone who could help I would much appreciate it

Regards

Greeners · 21st January 2010, 18:17

try spybot search and destroy.....

takes a while to run but is free and catches most things

have a quick ccleaner as well, also free.

92 squadron · 21st January 2010, 18:20

Quote:

Originally Posted by Greeners

try spybot search and destroy.....

takes a while to run but is free and catches most things

have a quick ccleaner as well, also free.

Cannot get a Web page up, Just the wallpaper with NO Icons
Cheers

Greeners · 21st January 2010, 18:21

start it in safe mode

92 squadron · 21st January 2010, 18:24

Quote:

Originally Posted by Greeners

start it in safe mode

Done That.

MN190 · 21st January 2010, 18:27

Can you save to your laptop then run on your other pc via usb?

92 squadron · 21st January 2010, 18:32

Quote:

Originally Posted by MN190

Can you save to your laptop then run on your other pc via usb?

I have been told that I could take out the Hard Drive a fit into a CADDY and down load my files and Documents etc and then Format the Hard Drive.
Two problems with that is 1/ haven't got a CADDY 2/ Have not got a windows disc to load back up with.
Regards

. hammer · 21st January 2010, 18:48

I had a similar problem a few years ago..... green screens, blue screens, home page taken over etc.... ran in safe mode to conduct searches for an answer to the problem. Eventually I decided to take advice found in many searches and got Webroot Spy Sweeper. I don't know if a trial is still available - that's what I originally downloaded - but I now subscribe for a reasonable fee and have averted many serious threats. In fact, it has turned out to be a cheaper option than my previous protection setup. I simply use AVG free antivirus and the windows firewall, but Spy Sweeper sorts out any virus/trojan threats before any other program. Honestly, I cannot give it high enough recommendation. I hope this may help.

92 squadron · 21st January 2010, 19:01

Thanks for that Steve
The problem I have is that I can open in safe mode but it does not help as it only gives me info on the settup of the PC. It doesn't show me any other way to start up. Flumuxed

Ragman · 21st January 2010, 19:06

If you start it in Safe Mode, can you run a system restore to a date prior to the infection then run a full virus scan to clean it

21st January 2010, 18:07	#1
92 squadron Drink 92 SQUADRON BEER Jaguar X Type 2.2 SE Diesel estate Mem No789 Join Date: Jun 2009 Location: Hitchin Posts: 776 Thanks: 0 Thanked 2 Times in 2 Posts	Help! Nasty Virus Has Attacted my PC HELP A nasty virus has attacted to my PC and I was hoping someone could help me out. I opened an E'mail addressed:- DHL ********* thinking it was some info regarding a delivery I was expecting from DHL but oh no it wasn't. My screen came up with a full colour GREEN with the warning 'YOUR COMPUTER IS INFECTED' I can start up my PC but it only goes as far as the wallpaper with no icons or task bar at the bottom. Hitting any keys makes no difference, it just sits there stairing at me. The only info I can give you as to what it might be are:- 'WORM WIN 32 NETSKY' & ' TROJAN SPM/LX I am on my laptop which is old and slow at the moment, so if there is anyone who could help I would much appreciate it Regards __________________ http://signatures.mylivesignature.co...C81D84B0AF.png

21st January 2010, 18:17	#2
Greeners Moderator MG-ZTT Join Date: Mar 2007 Location: Ware, Herts Posts: 19,798 Thanks: 161 Thanked 1,249 Times in 1,036 Posts	try spybot search and destroy..... takes a while to run but is free and catches most things have a quick ccleaner as well, also free. __________________ *David* Impecunity is the mother of ingenuity Useful how to's for common problems Car Of The Month Jan 2014 [SatNav Power Down] [Coolant Level] [SatNav Repair] [Diesel Non Starting] [Paint Codes] [Rear Light Seals] [Reversing Light Switch] [Bleeding Brakes][Sunroof Drain] [Early ZT's][Instrument Pack Diagnostics][ATC Diagnostics]

21st January 2010, 18:21	#4
Greeners Moderator MG-ZTT Join Date: Mar 2007 Location: Ware, Herts Posts: 19,798 Thanks: 161 Thanked 1,249 Times in 1,036 Posts	start it in safe mode __________________ *David* Impecunity is the mother of ingenuity Useful how to's for common problems Car Of The Month Jan 2014 [SatNav Power Down] [Coolant Level] [SatNav Repair] [Diesel Non Starting] [Paint Codes] [Rear Light Seals] [Reversing Light Switch] [Bleeding Brakes][Sunroof Drain] [Early ZT's][Instrument Pack Diagnostics][ATC Diagnostics]

21st January 2010, 18:48	#8
. hammer Steve Rover 75 CDT Auto Conn Tourer Join Date: Mar 2009 Location: Danbury, Essex Posts: 247 Thanks: 6 Thanked 4 Times in 3 Posts	I had a similar problem a few years ago..... green screens, blue screens, home page taken over etc.... ran in safe mode to conduct searches for an answer to the problem. Eventually I decided to take advice found in many searches and got Webroot Spy Sweeper. I don't know if a trial is still available - that's what I originally downloaded - but I now subscribe for a reasonable fee and have averted many serious threats. In fact, it has turned out to be a cheaper option than my previous protection setup. I simply use AVG free antivirus and the windows firewall, but Spy Sweeper sorts out any virus/trojan threats before any other program. Honestly, I cannot give it high enough recommendation. I hope this may help. __________________ Steve.

21st January 2010, 19:01	#9
92 squadron Drink 92 SQUADRON BEER Jaguar X Type 2.2 SE Diesel estate Mem No789 Join Date: Jun 2009 Location: Hitchin Posts: 776 Thanks: 0 Thanked 2 Times in 2 Posts	Thanks for that Steve The problem I have is that I can open in safe mode but it does not help as it only gives me info on the settup of the PC. It doesn't show me any other way to start up. Flumuxed __________________ http://signatures.mylivesignature.co...C81D84B0AF.png

21st January 2010, 18:27	#6
MN190 Posted a thing or two MG ZT 190+ Join Date: Nov 2006 Location: North Norfolk Posts: 1,423 Thanks: 2 Thanked 11 Times in 11 Posts	Can you save to your laptop then run on your other pc via usb?

21st January 2010, 19:06	#10
Ragman This is my second home ZT 260 SE Join Date: Oct 2008 Location: Ashington, West Sussex Posts: 3,512 Thanks: 2 Thanked 1 Time in 1 Post	If you start it in Safe Mode, can you run a system restore to a date prior to the infection then run a full virus scan to clean it __________________ I've learned that no matter how serious your life requires you to be, everyone needs a friend to act goofy with.