Help! Nasty Virus Has Attacted my PC - Page 2

92 squadron · 21st January 2010, 19:27

Just to put you in the picture. My PC is an IBM model number 9210w4D BIOS date 29/11/2005
When start button pressed and when the first sceen appears I press the Enter Key which gives me the option of F1 For set up, F12 for temporary start-up device, options here are :-

1 Diskette Drive A:
4 IDE HDD: HDS728040PLA320-(P1)
5 IDE CD: DVD Drive
6 PCI BEV: IBA GE Slot 0200 v122

And that is all I can access on start-up
I hope this sheds some light on the problem I have

Regards

Kandyman · 21st January 2010, 19:36

If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

92 squadron · 21st January 2010, 19:50

Cheers Andy,
Have Managed To Get A Screen Up In Safe Mode And I Am Now Doing A Scan With Spyware Doctor
I Think That Will Take About An Hour Or So
Regards

92 squadron · 21st January 2010, 21:03

Quote:

Originally Posted by 92 squadron

Cheers Andy,
Have Managed To Get A Screen Up In Safe Mode And I Am Now Doing A Scan With Spyware Doctor
I Think That Will Take About An Hour Or So
Regards

Spy Ware Doctor didn't remove it so trying Symantec W32. Netsky Fixtool
Hopfully that will do the job

Mark060457 · 21st January 2010, 21:11

Quote:

Originally Posted by 92 squadron

HELP
A nasty virus has attacted to my PC and I was hoping someone could help me out.
I opened an E'mail addressed:- DHL ********* thinking it was some info regarding a delivery I was expecting from DHL but oh no it wasn't. My screen came up with a full colour GREEN with the warning 'YOUR COMPUTER IS INFECTED'
I can start up my PC but it only goes as far as the wallpaper with no icons or task bar at the bottom. Hitting any keys makes no difference, it just sits there stairing at me.
The only info I can give you as to what it might be are:- 'WORM WIN 32 NETSKY' & ' TROJAN SPM/LX
I am on my laptop which is old and slow at the moment, so if there is anyone who could help I would much appreciate it

Regards

Have you got the original laptop restore disks that come with the laptop,If you have you could restore it to what it was like when it come out of the factory but i would do this has the last resort has it will wipe everything on your hard disk,and you would have to start all over again loading all your software, photos,updates,etc

You can also try Malwarebytes Anti Malware Have used it a few time and tends to remove everything even after AVG and spybot found no virus this one did
http://www.malwarebytes.org/mbam.php

nopainnogain · 21st January 2010, 21:42

if you have access to another compouter and google 'DHL email virus removal'
there appears to be a few methods of removal on there

brownie21 · 21st January 2010, 21:57

If you already have a nasty trojan then programs like spybot will be useless. Download smitfraudfix to your desktop, reboot into safe mode, run the program and follow the instructions, it will finally then do a system restore - works in most cases, I have removed loads of viruses from my own and friends PC's in this way. Link below.

http://www.softpedia.com/get/Antivir...fraudFix.shtml

chrissyboy · 21st January 2010, 22:26

Quote:

Originally Posted by 92 squadron

Spy Ware Doctor didn't remove it so trying Symantec W32. Netsky Fixtool
Hopfully that will do the job

download super anti spyware ,it gets all the ones the others cant see .i got mine from major geeks .com but it is on download .com too it will find it for sure ,then it will need a reboot then i bet its gone . the pro`s use it too

ceedy · 22nd January 2010, 09:44

You can also try DRWEB Cureit, its single exe file updated daily.

http://www.freedrweb.com/cureit/

there is also an online scanner as well..

C.

92 squadron · 22nd January 2010, 15:41

Just to update all who have kindly offered advice, the infection I have is called 'INTERNET SECURITY 2010' It's a real pain It even stops you downloading anti spyware onto your PC.
Will keep you all posted
Regards

21st January 2010, 19:27	#11
92 squadron Drink 92 SQUADRON BEER Jaguar X Type 2.2 SE Diesel estate Mem No789 Join Date: Jun 2009 Location: Hitchin Posts: 776 Thanks: 0 Thanked 2 Times in 2 Posts	Just to put you in the picture. My PC is an IBM model number 9210w4D BIOS date 29/11/2005 When start button pressed and when the first sceen appears I press the Enter Key which gives me the option of F1 For set up, F12 for temporary start-up device, options here are :- 1 Diskette Drive A: 4 IDE HDD: HDS728040PLA320-(P1) 5 IDE CD: DVD Drive 6 PCI BEV: IBA GE Slot 0200 v122 And that is all I can access on start-up I hope this sheds some light on the problem I have Regards __________________ http://signatures.mylivesignature.co...C81D84B0AF.png

21st January 2010, 19:50	#13
92 squadron Drink 92 SQUADRON BEER Jaguar X Type 2.2 SE Diesel estate Mem No789 Join Date: Jun 2009 Location: Hitchin Posts: 776 Thanks: 0 Thanked 2 Times in 2 Posts	Cheers Andy, Have Managed To Get A Screen Up In Safe Mode And I Am Now Doing A Scan With Spyware Doctor I Think That Will Take About An Hour Or So Regards __________________ http://signatures.mylivesignature.co...C81D84B0AF.png

21st January 2010, 21:57	#17
brownie21 Gets stuck in Rover 75 Saloon 1.8T Club SE Join Date: Dec 2007 Location: Huddersfield Posts: 521 Thanks: 0 Thanked 0 Times in 0 Posts	If you already have a nasty trojan then programs like spybot will be useless. Download smitfraudfix to your desktop, reboot into safe mode, run the program and follow the instructions, it will finally then do a system restore - works in most cases, I have removed loads of viruses from my own and friends PC's in this way. Link below. http://www.softpedia.com/get/Antivir...fraudFix.shtml __________________ Wayne [SIGPIC][/SIGPIC] We all have mental problems, it's just that some of us choose to show them. Last edited by brownie21; 21st January 2010 at 22:01..

22nd January 2010, 09:44	#19
ceedy This is my second home All Trophy Blue ,ZT260#50 , ZT CDTI Auto, ZR105+ and 1.8T Firefrost spoiling the Set . Join Date: Nov 2006 Location: Nr Sherborne But in Somerset.. Posts: 6,075 Thanks: 916 Thanked 1,214 Times in 768 Posts	You can also try DRWEB Cureit, its single exe file updated daily. http://www.freedrweb.com/cureit/ there is also an online scanner as well.. C. __________________ The Three Bloo's Wifey's Zr105, MY CDTI & 260 #50 and Number One sons 1.8T in Firefrost When I were a lad Zero to 142 in 10.25 secs at the Pod on my Blown Norton. 210 Kart Champ in 70's

22nd January 2010, 15:41	#20
92 squadron Drink 92 SQUADRON BEER Jaguar X Type 2.2 SE Diesel estate Mem No789 Join Date: Jun 2009 Location: Hitchin Posts: 776 Thanks: 0 Thanked 2 Times in 2 Posts	Just to update all who have kindly offered advice, the infection I have is called 'INTERNET SECURITY 2010' It's a real pain It even stops you downloading anti spyware onto your PC. Will keep you all posted Regards __________________ http://signatures.mylivesignature.co...C81D84B0AF.png Last edited by Simon; 22nd January 2010 at 17:16.. Reason: Circumventing swear filter

21st January 2010, 19:36	#12
Kandyman Banned ROVER 75 2.5 V6 Connoisseur SE Limousine 2004 Join Date: Oct 2006 Location: Welling Posts: 10,995 Thanks: 0 Thanked 2 Times in 2 Posts	If the computer is running, shut down Windows, and then turn off the power Wait 30 seconds, and then turn the computer on. Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. Ensure that the Safe mode option is selected. Press Enter. The computer then begins to start in Safe mode. When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

21st January 2010, 21:42	#16
nopainnogain Avid contributor rover 75 2.0 v6-low 9 second pro street 100e Join Date: Jul 2009 Location: warwickshire Posts: 144 Thanks: 0 Thanked 0 Times in 0 Posts	if you have access to another compouter and google 'DHL email virus removal' there appears to be a few methods of removal on there