After last Xmas's Scam epsode

ceedy · 26th June 2021, 17:05

2 week ago , somehow somebody ordered some computer SSds on my Amazon account .. weird as the whole order was still addressed to me and I have 2 step authentication on the account.
But got an email acknowledgement and quickly informed amazon who put out a stop and return order to get the parts back from the courier .

Then had a message about the order saying we will refund in 5 to 7days.

Then it all goes to rats .

Made multiple contacts with Customer services who always say i will get an answer in 24-48hrs . never happens.

The fraud team has hidden the order so customer services and i cannot access it . All the fraud teams promises are worthless .

I had a single automated Email on the 17th stating Amazon would not be refunding I should contact my Bank, talked to the bank multiple times and their opinion is same as mine , Amazon took and still have the money, and should refund it . After stirring on Social media i have had exactly the email again today.

Going round in cicles, Amazon not interested and Bank saying not our problem.

Just Written a snotty email to Amazons UK MD expressing my displeasure.

Well it worked with the paypal episode.

Still got few other options .

C.

26th June 2021, 17:05	#1
ceedy This is my second home All Trophy Blue ,ZT260#50 , ZT CDTI Auto, ZR105+ and 1.8T Firefrost spoiling the Set . Join Date: Nov 2006 Location: Nr Sherborne But in Somerset.. Posts: 6,077 Thanks: 916 Thanked 1,214 Times in 768 Posts	After last Xmas's Scam episode 2 week ago , somehow somebody ordered some computer SSds on my Amazon account .. weird as the whole order was still addressed to me and I have 2 step authentication on the account. But got an email acknowledgement and quickly informed amazon who put out a stop and return order to get the parts back from the courier . Then had a message about the order saying we will refund in 5 to 7days. Then it all goes to rats . Made multiple contacts with Customer services who always say i will get an answer in 24-48hrs . never happens. The fraud team has hidden the order so customer services and i cannot access it . All the fraud teams promises are worthless . I had a single automated Email on the 17th stating Amazon would not be refunding I should contact my Bank, talked to the bank multiple times and their opinion is same as mine , Amazon took and still have the money, and should refund it . After stirring on Social media i have had exactly the email again today. Going round in cicles, Amazon not interested and Bank saying not our problem. Just Written a snotty email to Amazons UK MD expressing my displeasure. Well it worked with the paypal episode. Still got few other options . C. __________________ The Three Bloo's Wifey's Zr105, MY CDTI & 260 #50 and Number One sons 1.8T in Firefrost When I were a lad Zero to 142 in 10.25 secs at the Pod on my Blown Norton. 210 Kart Champ in 70's Last edited by ceedy; 7th July 2021 at 07:14..