|
||
|
18th January 2018, 21:17 | #1 |
This is my second home
Hyundai i10 998cc Join Date: Mar 2012
Location: Kilmarnock
Posts: 6,602
Thanks: 2,088
Thanked 2,298 Times in 1,349 Posts
|
Pay-Pal issue
Hi.
I rarely sell on eBay but two days before Anne had her op I put up a piece of vintage equipment for sale. It sold within an hour at the "Buy it now" price. I sent it off on the Thursday when Anne was in the hospital and and it duly arrived at the buyer last Saturday. I was paid by PayPal and it immediately went on hold. I did all the correct things like adding the tracking number and the buyer left positive feedback last Sunday. I have contacted PayPal but both the messaging service and the contact call system are useless, you just cant speak to a human. I have to wait till the 30th to withdraw my money, I feel this is wrong. Is there anything else I can do?
__________________
Cheers from Trevor MM0KJJ |
18th January 2018, 21:43 | #2 |
This is my second home
Rover 75 saloon x2, Rover 75 Tourer x2, Rover 220 Coupe Turbo Join Date: Aug 2010
Location: Kirkcaldy, Fife
Posts: 9,036
Thanks: 2,278
Thanked 2,852 Times in 1,718 Posts
|
It sounds like the payment may of been sent as an echeque, Trevor. Which, can take several days to clear. If this is the case, it would of been best not to have sent the item until the funds fully clear and are available to you. I’d imagine it should still be OK...
__________________
Wanted - Indian bride. Cash waiting. (All sorted - bargain) First name and forum name: Ravinder Rover 75 2.0 CDT Connoisseur SE 116 (160 remap) Royal Blue (JFM) This vehicle was the 50,481st 75 to run off the production line, out of 112,381 This vehicle was the 2,238th 75 CDT Connoisseur SE to be made out of 3,775 This vehicle was the 5,002nd 75 in Royal Blue (code: JFM) to be made out of 14,420 Royal Blue 75s |
18th January 2018, 21:45 | #3 |
This is my second home
Rover 75 saloon x2, Rover 75 Tourer x2, Rover 220 Coupe Turbo Join Date: Aug 2010
Location: Kirkcaldy, Fife
Posts: 9,036
Thanks: 2,278
Thanked 2,852 Times in 1,718 Posts
|
Just remembered, as a new seller, eBay hold payment for 21 days unless buyer has left positive feedback then the funds get released to you within a few days.
Its to do with buyer protection. Info here. https://www.paypal-community.com/t5/...language=en-gb
__________________
Wanted - Indian bride. Cash waiting. (All sorted - bargain) First name and forum name: Ravinder Rover 75 2.0 CDT Connoisseur SE 116 (160 remap) Royal Blue (JFM) This vehicle was the 50,481st 75 to run off the production line, out of 112,381 This vehicle was the 2,238th 75 CDT Connoisseur SE to be made out of 3,775 This vehicle was the 5,002nd 75 in Royal Blue (code: JFM) to be made out of 14,420 Royal Blue 75s |
18th January 2018, 22:29 | #4 |
Posted a thing or two
Citroen C5 Aircross Join Date: Aug 2014
Location: East Durham Coast
Posts: 1,140
Thanks: 161
Thanked 622 Times in 301 Posts
|
This also happened to me once
As far as I could find out it was to make sure buyer was happy with the purchase. |
19th January 2018, 06:20 | #5 | |
Posted a thing or two
Rover 75 Tourer Join Date: May 2017
Location: Hull
Posts: 1,848
Thanks: 216
Thanked 432 Times in 340 Posts
|
Quote:
Yep, same happened to my son his money in paypal was held until January 10th. |
|
19th January 2018, 06:25 | #6 |
Avid contributor
Rover, few of them Join Date: Aug 2011
Location: Split, Croatia
Posts: 235
Thanks: 254
Thanked 117 Times in 82 Posts
|
This happened to me as well. I think this is eBay policy, and everything was good at the end, just needed to be patient.
|
19th January 2018, 08:33 | #7 |
This is my second home
Hyundai i10 998cc Join Date: Mar 2012
Location: Kilmarnock
Posts: 6,602
Thanks: 2,088
Thanked 2,298 Times in 1,349 Posts
|
Thanks Chaps.
Yes it would seem to protect the customer. Sellers though don't get a lot of support and often become the looser from what I've read. Latest info looks as if the monies will be released tomorrow.
__________________
Cheers from Trevor MM0KJJ |
19th January 2018, 11:32 | #8 | |
Posted a thing or two
Mazda 6 Join Date: Dec 2013
Location: Wigan
Posts: 1,384
Thanks: 266
Thanked 398 Times in 287 Posts
|
Quote:
Paypal get a very bad press but I must have processed over £100k through them in the past 3 years with my businesses and I've never had a single problem (probably shouldn't had said that should I ) - once you qualify for a reduction in the fees it's even better obviously! |
|
19th January 2018, 11:43 | #9 |
Posted a thing or two
Honda Insight Hybrid Join Date: May 2015
Location: Brighouse
Posts: 1,157
Thanks: 691
Thanked 424 Times in 280 Posts
|
My feedback is over 2000 so don't have this problem these days
|
19th January 2018, 22:15 | #10 | |
This is my second home
Hyundai i10 998cc Join Date: Mar 2012
Location: Kilmarnock
Posts: 6,602
Thanks: 2,088
Thanked 2,298 Times in 1,349 Posts
|
Quote:
Yes I did call customer services and it is all automated with no option to speak to a human, I tried everything to reach an operator with no success. In future any vintage stuff that is spare will be offered on the respective forums or broken up for spares, eBay and PayPal can take a running jump.
__________________
Cheers from Trevor MM0KJJ |
|
Thread Tools | |
Display Modes | |
|
|