OMG Autoglass are pathetic!!!!

Dawn · 5th August 2018, 12:30

So I was away last week when we had some torrential downpours. Checked under the V6 carpets again this morning and UGH!!!! WET!!!!! Here we go again.

As someone posted a few weeks back they had managed to get a sensor screen from Autoglass I thought I would ask them - big company bound to let me pay by credit card right?

Err no - they won't take my money AT ALL. I have just been told as the screen isn't broken and I cannot claim through insurance, they don't want my money, no matter what car I have, or how I pay....funny seeing as its their windscreen fitted a couple years ago that is leaking!!!

How pathetic! Looks like I will have to start looking around again!

75driver · 5th August 2018, 12:46

Dawn, national windscreens (in Northern Ireland) have the windscreens with the rain sensor in stock.
Had my silver saloon done about 4 weeks ago.
If you want to claim through your insurance, you may have to have an accident with a lump hammer though..🙄

Sent from my iPhone using Tapatalk

Dawn · 5th August 2018, 12:54

I'm not looking to claim, but they wouldn't take my money as a cash customer. (well card, as I'm skint lol) But they wouldn't take it without it was a claim!

I just tried a local chap who said there are loads in stock, but he wants cash too. I sent National a message, as it says they're not there today. It's not like I can't use the car, so I'll see what they say tomorrow!

Annoying when my screen is good, I'm scared to just try and remove it and rebond and it break, then not be able to get one.

roverbarmy · 5th August 2018, 12:58

You should be able to get cash from the hole in the wall with a credit card???

Dawn · 5th August 2018, 13:05

Yes, actually I could! (although its more interest) He quoted £185, but it bothers me he's just looking at stock on a computer. Last one did that when he rang to order they said the stock was "questionable"! I'll see what prices a couple of others come up with tomorrow and then might do that, though.

I'm just so annoyed that Autoglass don't want you as a customer if it isn't an insurance job!

paul d · 5th August 2018, 13:27

Hi Dawn

I had National fit a screen for me just over a year ago. Great job, about £160 at the time & they will just fit you one, claim or not, cracked or not.

Used them for the Metro Cabriolet as well.

I don't hesitate in recommending them.

Regards

Paul

johnnybbad · 5th August 2018, 14:44

Quote:

Originally Posted by Dawn

Yes, actually I could! (although its more interest) He quoted £185, but it bothers me he's just looking at stock on a computer. Last one did that when he rang to order they said the stock was "questionable"! I'll see what prices a couple of others come up with tomorrow and then might do that, though.

I'm just so annoyed that Autoglass don't want you as a customer if it isn't an insurance job!

I work for Autoglass and the reason we are not taking cash / card jobs at the moment is that we are so busy, might be a wrong move giving away cash jobs but contractual work is more important at the moment, shame your not closer as i could of sorted something out with your screen

Kennyeth · 7th August 2018, 07:34

Quote:

Originally Posted by Dawn

So I was away last week when we had some torrential downpours. Checked under the V6 carpets again this morning and UGH!!!! WET!!!!! Here we go again.

As someone posted a few weeks back they had managed to get a sensor screen from Autoglass I thought I would ask them - big company bound to let me pay by credit card right?

Err no - they won't take my money AT ALL. I have just been told as the screen isn't broken and I cannot claim through insurance, they don't want my money, no matter what car I have, or how I pay....funny seeing as its their windscreen fitted a couple years ago that is leaking!!!

How pathetic! Looks like I will have to start looking around again!

One tap with a light weight hammer or centre pop...
...get a new screen.
Ken.

greendriver · 7th August 2018, 08:58

Last time I bought anything at National, I got a discount via my AA membership

tourer · 7th August 2018, 15:10

Quote:

Originally Posted by Kennyeth

One tap with a light weight hammer or centre pop...
...get a new screen.
Ken.

You are having a giraffe.
A few years back, over 25, I had a Renault Savanna and the bodywork around the front screen rusted, allowing water in.
I decided to take a hammer to the screen and have a new one fitted after tidying up the frame.
Started with a small hammer and progressed up in size. Damned things just kept bouncing off!!
When the screen finally broke there was a huge crater in it because of the force needed.
On other occasions I have had a screen destroyed by a small pebble.

5th August 2018, 12:30	#1
Dawn I really should get out more....... MG ZT 180+ auto Join Date: May 2016 Location: Ilkeston, Derbys Posts: 2,743 Thanks: 285 Thanked 1,128 Times in 504 Posts	OMG Autoglass are pathetic!!!! So I was away last week when we had some torrential downpours. Checked under the V6 carpets again this morning and UGH!!!! WET!!!!! Here we go again. As someone posted a few weeks back they had managed to get a sensor screen from Autoglass I thought I would ask them - big company bound to let me pay by credit card right? Err no - they won't take my money AT ALL. I have just been told as the screen isn't broken and I cannot claim through insurance, they don't want my money, no matter what car I have, or how I pay....funny seeing as its their windscreen fitted a couple years ago that is leaking!!! How pathetic! Looks like I will have to start looking around again!

5th August 2018, 12:46	#2
75driver Posted a thing or two Rover 75 saloon, manual. Rover 75 Tourer, Auto. Join Date: Jan 2013 Location: Newry Posts: 1,781 Thanks: 574 Thanked 443 Times in 371 Posts	Dawn, national windscreens (in Northern Ireland) have the windscreens with the rain sensor in stock. Had my silver saloon done about 4 weeks ago. If you want to claim through your insurance, you may have to have an accident with a lump hammer though..🙄 Sent from my iPhone using Tapatalk __________________ 2006 75 Contemporary SE diesel manual (#1) 2003 75T Connoisseur SE diesel auto (For Comfort) 2005 75 Connoisseur SE diesel auto (Marmite duotone ) 2006 75 Connoisseur SE diesel auto (The last one?) 2009 E220 (For a change) 2018 L200 (For Big & Heavy Things) 1976 W114 250 Manual (For Sundays)

5th August 2018, 12:58	#4
roverbarmy This is my second home Roverless + 1.7D Sportage Join Date: Aug 2014 Location: East Norfolk Posts: 7,050 Thanks: 729 Thanked 2,021 Times in 1,449 Posts	You should be able to get cash from the hole in the wall with a credit card??? __________________ Oil in my veins!

5th August 2018, 13:27	#6
paul d Posted a thing or two Rover 75 Saloon & Saab 93 'vert Join Date: Mar 2013 Location: coventry Posts: 1,378 Thanks: 199 Thanked 204 Times in 162 Posts	Hi Dawn I had National fit a screen for me just over a year ago. Great job, about £160 at the time & they will just fit you one, claim or not, cracked or not. Used them for the Metro Cabriolet as well. I don't hesitate in recommending them. Regards Paul __________________ The Colour WAS CELESTIAL...! Meanwhile Back At The Ranch...!!!

7th August 2018, 08:58	#9
greendriver This is my second home MG ZTT 180 in Poseidon Join Date: Feb 2011 Location: Croydon Posts: 3,745 Thanks: 44 Thanked 86 Times in 75 Posts	Last time I bought anything at National, I got a discount via my AA membership __________________ *None of my troubles are Rover*

5th August 2018, 12:54	#3
Dawn I really should get out more....... MG ZT 180+ auto Join Date: May 2016 Location: Ilkeston, Derbys Posts: 2,743 Thanks: 285 Thanked 1,128 Times in 504 Posts	I'm not looking to claim, but they wouldn't take my money as a cash customer. (well card, as I'm skint lol) But they wouldn't take it without it was a claim! I just tried a local chap who said there are loads in stock, but he wants cash too. I sent National a message, as it says they're not there today. It's not like I can't use the car, so I'll see what they say tomorrow! Annoying when my screen is good, I'm scared to just try and remove it and rebond and it break, then not be able to get one.

5th August 2018, 13:05	#5
Dawn I really should get out more....... MG ZT 180+ auto Join Date: May 2016 Location: Ilkeston, Derbys Posts: 2,743 Thanks: 285 Thanked 1,128 Times in 504 Posts	Yes, actually I could! (although its more interest) He quoted £185, but it bothers me he's just looking at stock on a computer. Last one did that when he rang to order they said the stock was "questionable"! I'll see what prices a couple of others come up with tomorrow and then might do that, though. I'm just so annoyed that Autoglass don't want you as a customer if it isn't an insurance job!