Canon repair

Raistlin · 17th May 2010, 16:12

Please can anybody recommend a camera repair company?

My Canon 28-135 IS is consistently producing less than sharp images and I'm wondering if there might be some excessive play in the mechanism.

Anybody out there with a trusted repairer?

Raistlin · 18th May 2010, 07:18

That seems to be a resounding NO then

kully · 18th May 2010, 10:18

If it was a manual focus lens or an older camera I would have suggestions :-)

However, have you considered sending it back to Canon? They have fixed price repairs (i.e. they'll let you know the price and it won't be more than that).

Here is their number: 0844-369-010.

Lehmann are relatively local to you and also handle your lens: 01782-413-611(although I've never used them).

Raistlin · 18th May 2010, 10:41

Quote:

Originally Posted by kully

If it was a manual focus lens or an older camera I would have suggestions :-)

However, have you considered sending it back to Canon? They have fixed price repairs (i.e. they'll let you know the price and it won't be more than that).

Here is their number: 0844-369-010.

Lehmann are relatively local to you and also handle your lens: 01782-413-611(although I've never used them).

Hmm...

That's useful

I've just spoken to Canon and it seems thatmy lens may well be under warranty still

.

Thanks

sworks · 18th May 2010, 19:52

I would go direct to Canon as you have, nobody knows the lens as good as they do! I recently bought a used Sigma lens and it wasn't as sharp as it should have been, I sent it to Sigma to get it calibrated and they couldn't get it as sharp as it should be so they have sent it to Japan at no extra cost

Raistlin · 20th May 2010, 06:43

Quote:

Originally Posted by Simon W

Have you tried another lens on the body?

Thanks Simon. Yes, I have

Raistlin · 20th May 2010, 22:46

Quote:

Originally Posted by Simon W

Having said all that - a really good initial move would be to test your 28-135 on someone else's Canon body (preferably the same model).

Guess what?

Great minds think alike, or... once an engineer, always an engineer

In fairness, the Canon techy I spoke to went through a series of questions which amounted to the same thing so she was probably an engineer as well

Raistlin · 20th May 2010, 23:12

Quote:

Originally Posted by Simon W

What did Canon say?

"We'll sort it out under warranty"

Jontie · 20th May 2010, 23:31

Hi everyone,
I think this may be of interest to you. http://focustestchart.com/chart.html I had what I thought was a focusing problem with my 24/105 but after using this I decided it was operator error.

It's certainly an interesting read even if you don't do the test and well worth printing off the page. HTH

Raistlin · 21st May 2010, 21:37

No,

The body isn't under warranty.

17th May 2010, 16:12	#1
Raistlin Banned 75 CDT Connoisseur SE Auto Join Date: Nov 2006 Location: Wolverhampton Posts: 8,450 Thanks: 0 Thanked 3 Times in 3 Posts	Canon repair Please can anybody recommend a camera repair company? My Canon 28-135 IS is consistently producing less than sharp images and I'm wondering if there might be some excessive play in the mechanism. Anybody out there with a trusted repairer?

18th May 2010, 19:52	#5
sworks Been absent for a while… Rover 75 Tourer, Classic mini Cooper S, Abarth 595 competizione, MG TF and a Hyundai Tucson PHEV Join Date: Feb 2007 Location: Cumbria Posts: 13,065 Thanks: 1,033 Thanked 1,686 Times in 1,040 Posts	I would go direct to Canon as you have, nobody knows the lens as good as they do! I recently bought a used Sigma lens and it wasn't as sharp as it should have been, I sent it to Sigma to get it calibrated and they couldn't get it as sharp as it should be so they have sent it to Japan at no extra cost __________________ ................................................. 'Marmite' Possibly one of the most famous 75 tourers produced! left the production line as the last of only Three Rover 75 tourers produced in Trophy Yellow. 48 hours later Longbridge closed. The last sold ordered 75 Tourer. Paid for by the Phoenix Four and handed over by John Towers to the Warwickshire Northampton Air ambulance service as a Rapid Response vehicle

20th May 2010, 23:31	#9
Jontie Loves to post Rover75 2.0L Conn SE Auto Join Date: Nov 2006 Location: Barrowford near NELSON in Lancashire Posts: 456 Thanks: 15 Thanked 3 Times in 3 Posts	Hi everyone, I think this may be of interest to you. http://focustestchart.com/chart.html I had what I thought was a focusing problem with my 24/105 but after using this I decided it was operator error. It's certainly an interesting read even if you don't do the test and well worth printing off the page. HTH __________________ [SIGPIC][/SIGPIC]John. (Sadly,they really don't make 'em like this anymore!!!!)

18th May 2010, 07:18	#2
Raistlin Banned 75 CDT Connoisseur SE Auto Join Date: Nov 2006 Location: Wolverhampton Posts: 8,450 Thanks: 0 Thanked 3 Times in 3 Posts	That seems to be a resounding NO then

18th May 2010, 10:18	#3
kully Loves to post 75 MkI 1.8T Saloon Join Date: Dec 2008 Location: North Hampshire Posts: 444 Thanks: 0 Thanked 0 Times in 0 Posts	If it was a manual focus lens or an older camera I would have suggestions :-) However, have you considered sending it back to Canon? They have fixed price repairs (i.e. they'll let you know the price and it won't be more than that). Here is their number: 0844-369-010. Lehmann are relatively local to you and also handle your lens: 01782-413-611(although I've never used them).

21st May 2010, 21:37	#10
Raistlin Banned 75 CDT Connoisseur SE Auto Join Date: Nov 2006 Location: Wolverhampton Posts: 8,450 Thanks: 0 Thanked 3 Times in 3 Posts	No, The body isn't under warranty.