Canon repair - Page 2

sworks · 22nd May 2010, 09:13

Quote:

Originally Posted by Simon W

Yes I know - I mean if they can't replicate the problem with your lens on another body (i.e. the lens is not the culprit), you could end up going round in circles.

The surefire way is to send both the body & the lens - Canon's bods can use both together to replicate the problem, then can they test the lens on another body. This way they can't miss.

When my Sigma lens went back to Sigma they asked for me to send the body too, but I wasn't keen.

Raistlin · 22nd May 2010, 09:20

I'll summarise what I've done so far Simon

The lens exhibits the same symptoms on four different bodies.

None of my other lenses, either OEM or third party, show the same problem.

An identical borrowed lens on my camera body works perfectly.

An identical lens I "tested" at Jessops on my camera body works perfectly.

I'm satisfied that the lens is at fault

Rupert · 24th May 2010, 16:40

Quote:

Originally Posted by Raistlin

Please can anybody recommend a camera repair company?

My Canon 28-135 IS is consistently producing less than sharp images and I'm wondering if there might be some excessive play in the mechanism.

Anybody out there with a trusted repairer?

Just happened upon this thread having spent far too much time on the other forum I use a lot - Amateur Photographer (http://www.amateurphotographer.co.uk...ubbthreads.php)

You may well have resolved your problem by now, but if you're anywhere remotely near the Canon service centre I can thoroughly recommend their friendly and knowledgeable service. They're based just off the A41 near Edgware (stick their address into Google Maps):

Unit 130 Centennial Park
Centennial Avenue
Elstree Hill South
Borehamwood
Elstree
Hertfordshire
WD6 3SE

Tel: 0844 369 0100
Fax: 0844 892 0849

I used to have an EF 28-135mm f/3.5-5.6 IS lens myself, which I used very happily for several years on my EOS 3. When I converted to digital photography I bought an EOS 5D with the EF 24-105mm f/4L IS USM, but I do still hanker after that bit of extra reach now denied me, although the wide end is pretty useful.

Hope you get things sorted out OK

Raistlin · 24th May 2010, 17:28

Quote:

Originally Posted by Rupert

Hope you get things sorted out OK

Thanks

Lehmann Limited have the lens now.

Raistlin · 30th May 2010, 16:42

Lehmann Limited must work some funny hours.

I've just had an e-mail saying that my lens was repaired and is going to be shipped on Tuesday

Raistlin · 31st May 2010, 08:27

Quote:

Originally Posted by Simon W

Did they say what the fault was?

No,

Presumably it'll be on the paperwork when the lens arrives.

sworks · 31st May 2010, 10:10

Wow that's good service!

Raistlin · 3rd June 2010, 09:56

Lens is back

Report says "Focus checked and adjusted"

Whatever they did, it works beautifully now

sworks · 3rd June 2010, 20:05

nice to hear a good result

31st May 2010, 10:10	#17
sworks Been absent for a while… Rover 75 Tourer, Classic mini Cooper S, Abarth 595 competizione, MG TF and a Hyundai Tucson PHEV Join Date: Feb 2007 Location: Cumbria Posts: 13,065 Thanks: 1,033 Thanked 1,686 Times in 1,040 Posts	Wow that's good service! __________________ ................................................. 'Marmite' Possibly one of the most famous 75 tourers produced! left the production line as the last of only Three Rover 75 tourers produced in Trophy Yellow. 48 hours later Longbridge closed. The last sold ordered 75 Tourer. Paid for by the Phoenix Four and handed over by John Towers to the Warwickshire Northampton Air ambulance service as a Rapid Response vehicle

3rd June 2010, 20:05	#19
sworks Been absent for a while… Rover 75 Tourer, Classic mini Cooper S, Abarth 595 competizione, MG TF and a Hyundai Tucson PHEV Join Date: Feb 2007 Location: Cumbria Posts: 13,065 Thanks: 1,033 Thanked 1,686 Times in 1,040 Posts	nice to hear a good result __________________ ................................................. 'Marmite' Possibly one of the most famous 75 tourers produced! left the production line as the last of only Three Rover 75 tourers produced in Trophy Yellow. 48 hours later Longbridge closed. The last sold ordered 75 Tourer. Paid for by the Phoenix Four and handed over by John Towers to the Warwickshire Northampton Air ambulance service as a Rapid Response vehicle

22nd May 2010, 09:20	#12
Raistlin Banned 75 CDT Connoisseur SE Auto Join Date: Nov 2006 Location: Wolverhampton Posts: 8,450 Thanks: 0 Thanked 3 Times in 3 Posts	I'll summarise what I've done so far Simon The lens exhibits the same symptoms on four different bodies. None of my other lenses, either OEM or third party, show the same problem. An identical borrowed lens on my camera body works perfectly. An identical lens I "tested" at Jessops on my camera body works perfectly. I'm satisfied that the lens is at fault

30th May 2010, 16:42	#15
Raistlin Banned 75 CDT Connoisseur SE Auto Join Date: Nov 2006 Location: Wolverhampton Posts: 8,450 Thanks: 0 Thanked 3 Times in 3 Posts	Lehmann Limited must work some funny hours. I've just had an e-mail saying that my lens was repaired and is going to be shipped on Tuesday

3rd June 2010, 09:56	#18
Raistlin Banned 75 CDT Connoisseur SE Auto Join Date: Nov 2006 Location: Wolverhampton Posts: 8,450 Thanks: 0 Thanked 3 Times in 3 Posts	Lens is back Report says "Focus checked and adjusted" Whatever they did, it works beautifully now