Infected by a Virus and it not Swine flu!

SMC Trading · 12th May 2009, 12:58

Our laptop which we use for listing/forum etc has become infected by "Personal Antivius" which is blocking everything we try to do unless we buy the programme, I have tried downloading a few antivirus programmes off the net but nothing seems to work.

Any idea anyone bearing in mind I know nothing about computers?

madmax1975 · 12th May 2009, 13:22

hi yes do a full hd format as this programme your onabout is a pain in the rear i got it and thats all i could do was a full hd format re-install windows

SMC Trading · 12th May 2009, 13:28

Just done a system restore and rolled it back a week, seems to have done the trick but might still be lurking

ceedy · 12th May 2009, 13:37

Quote:

Originally Posted by SMC Trading

Just done a system restore and rolled it back a week, seems to have done the trick but might still be lurking

Hi Les,

This is a troublesome lil blighter !! but a format is too extreme if you have lots of info to backup and keep.

As you may be online again, it will be worthwhile downloading the MALWARWEBYTES removal tool..

http://www.malwarebytes.org/mbam.php is a start, theres a lot of sites saying they have a tool to remove this one .. many find it and then want payment to remove it !.. much like the virus itself

..

But it could pop up again at any time so best run a few proggies to check
If you can do a google on it and you will find loads of removal tools/ info.
If you can't get online , a manual removal is very complicated.

Best get someone to download a tool for you.

hope this helps a bit ... I've had this one before too!

take care chris

ragitty · 12th May 2009, 13:47

Hi Les it could be a root kit virus, you would be well advised to have a specialist check it over,,,

SMC Trading · 12th May 2009, 13:50

Quote:

Originally Posted by ragitty

Hi Les it could be a root kit virus, you would be well advised to have a specialist check it over,,,

I have left a message with a specialist to call me back and come over and check all our computers, it's working fine right now so I'm happy :lol:

12th May 2009, 12:58	#1
SMC Trading I really should get out more....... Rover 75 Join Date: Nov 2006 Location: Nr Harlow Posts: 2,872 Thanks: 1 Thanked 6 Times in 5 Posts	Infected by a Virus and it not Swine flu! Our laptop which we use for listing/forum etc has become infected by "Personal Antivius" which is blocking everything we try to do unless we buy the programme, I have tried downloading a few antivirus programmes off the net but nothing seems to work. Any idea anyone bearing in mind I know nothing about computers?

12th May 2009, 13:47	#5
ragitty I really should get out more....... Jeep Cherokee Orvis Join Date: Oct 2007 Location: Leicester Posts: 2,666 Thanks: 0 Thanked 1 Time in 1 Post	Hi Les it could be a root kit virus, you would be well advised to have a specialist check it over,,, __________________ [SIGPIC][/SIGPIC]Dance like no-ones watching

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12th May 2009, 13:22	#2
madmax1975 Regular poster rover 75 v6 con hi-line Join Date: Apr 2009 Location: bury gtr manchester Posts: 79 Thanks: 0 Thanked 0 Times in 0 Posts	hi yes do a full hd format as this programme your onabout is a pain in the rear i got it and thats all i could do was a full hd format re-install windows

12th May 2009, 13:28	#3
SMC Trading I really should get out more....... Rover 75 Join Date: Nov 2006 Location: Nr Harlow Posts: 2,872 Thanks: 1 Thanked 6 Times in 5 Posts	Just done a system restore and rolled it back a week, seems to have done the trick but might still be lurking