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Old 21st January 2010, 18:07   #1
92 squadron
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Default Help! Nasty Virus Has Attacted my PC

HELP
A nasty virus has attacted to my PC and I was hoping someone could help me out.
I opened an E'mail addressed:- DHL ********* thinking it was some info regarding a delivery I was expecting from DHL but oh no it wasn't. My screen came up with a full colour GREEN with the warning 'YOUR COMPUTER IS INFECTED'
I can start up my PC but it only goes as far as the wallpaper with no icons or task bar at the bottom. Hitting any keys makes no difference, it just sits there stairing at me.
The only info I can give you as to what it might be are:- 'WORM WIN 32 NETSKY' & ' TROJAN SPM/LX
I am on my laptop which is old and slow at the moment, so if there is anyone who could help I would much appreciate it
Regards
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Old 21st January 2010, 18:17   #2
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try spybot search and destroy.....


takes a while to run but is free and catches most things

have a quick ccleaner as well, also free.
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Old 21st January 2010, 18:20   #3
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Quote:
Originally Posted by Greeners View Post
try spybot search and destroy.....


takes a while to run but is free and catches most things

have a quick ccleaner as well, also free.
Cannot get a Web page up, Just the wallpaper with NO Icons
Cheers
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Old 21st January 2010, 18:21   #4
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start it in safe mode
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Old 21st January 2010, 18:24   #5
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Quote:
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start it in safe mode
Done That.
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Old 21st January 2010, 18:27   #6
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Can you save to your laptop then run on your other pc via usb?
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Old 21st January 2010, 21:11   #7
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Quote:
Originally Posted by 92 squadron View Post
HELP
A nasty virus has attacted to my PC and I was hoping someone could help me out.
I opened an E'mail addressed:- DHL ********* thinking it was some info regarding a delivery I was expecting from DHL but oh no it wasn't. My screen came up with a full colour GREEN with the warning 'YOUR COMPUTER IS INFECTED'
I can start up my PC but it only goes as far as the wallpaper with no icons or task bar at the bottom. Hitting any keys makes no difference, it just sits there stairing at me.
The only info I can give you as to what it might be are:- 'WORM WIN 32 NETSKY' & ' TROJAN SPM/LX
I am on my laptop which is old and slow at the moment, so if there is anyone who could help I would much appreciate it
Regards
Have you got the original laptop restore disks that come with the laptop,If you have you could restore it to what it was like when it come out of the factory but i would do this has the last resort has it will wipe everything on your hard disk,and you would have to start all over again loading all your software, photos,updates,etc

You can also try Malwarebytes Anti Malware Have used it a few time and tends to remove everything even after AVG and spybot found no virus this one did
http://www.malwarebytes.org/mbam.php

Last edited by Mark060457; 21st January 2010 at 22:12..
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