Change of service contract.

[FLYING BANANA]

When I moved into my new home I took out a service contract with Homeserve for my boiler and central heating, plumbing and electrics as each policy was only £10 a month but with excess if called out. The excess on the plumbing and electrics was £60 and on the boiler and central heating was £100.

So this year in comes the renewal. The boiler and central heating quote had gone up to £29.85 a month or £358.20 for the year.
The plumbing went up to 12.50 a month or £120.50 for the year and the electrical one went down to £9 a month or £84 for the year.
Plus they still wanted to charge me the excess if on a call out. Even if they didn’t do any work you still had to pay.

British Gas quoted me £204 for the same cover, reduced to £174 if paying yearly by direct debit. The excess charge is £60 on a call out but if they do not do any work on the problem or need to replace any parts then the excess is waived.

I phoned Homeserve and said that I was cancelling my policy with them. The very nice lady on the phone asked me why. I said that Homeserve were far to expensive and quoted that for the year they wanted £562.70 from me whereas British Gas only wanted £174. And without any quibble the policy will be cancelled when the contract runs out.