car parts 4 less refund

bubs · 15th January 2014, 18:13

Has anyone delt with their warranty claims?
I currently have a warranty claim with car parts for less for an Luk master cylinder and received a phone call on my drive home saying it had gone through but my card isn't working and can I give them the card number. I thought this a bit odd and asked what card number they had and they guy said "we aren't given that information"

Seem fishy to anyone else?

Alan_G · 15th January 2014, 18:18

Does sound a bit fishy. I would contact them directly yourself and see what's happening.

SWISSTONY · 15th January 2014, 18:23

Sounds very dodgy to me

I would say never give out your credit card details over the phone unless you made the call and the phone number came from a trusted source.

Could be genuine but as suggested I would contact them directly just to be sure.

bubs · 15th January 2014, 18:34

Thanks, That's exactly what I was thinking. When I queried it he said "if you're worried about the withheld number call back on xxxxx" but as I was driving I couldn't take it down.

SWISSTONY · 15th January 2014, 18:41

Car parts for less.

Customer service 0333 332 1500 / 0333 253 2695

Heddy · 15th January 2014, 19:26

I heard something not long ago about someone providing a number to call back on, turned out to be an accomplices number, in other words, a scam, be careful. Are Carparts4less a subsidiary of Euro Car Parts? maybe someone from Euro can explain.

bubs · 16th January 2014, 08:05

Phoned them first thing this morning and all sorted, have no idea what card details they had though?

15th January 2014, 18:13	#1
bubs Posted a thing or two ROVER 75 Join Date: Oct 2012 Location: Canvey Island, Essex Posts: 1,651 Thanks: 43 Thanked 163 Times in 134 Posts	car parts 4 less refund Has anyone delt with their warranty claims? I currently have a warranty claim with car parts for less for an Luk master cylinder and received a phone call on my drive home saying it had gone through but my card isn't working and can I give them the card number. I thought this a bit odd and asked what card number they had and they guy said "we aren't given that information" Seem fishy to anyone else?

15th January 2014, 18:18	#2
Alan_G Posted a thing or two MG3 Join Date: Mar 2012 Location: Falkirk Posts: 1,507 Thanks: 242 Thanked 153 Times in 123 Posts	Does sound a bit fishy. I would contact them directly yourself and see what's happening. __________________ http://i149.photobucket.com/albums/s...5signature.jpg

15th January 2014, 18:23	#3
SWISSTONY Gets stuck in On The Hunt Join Date: May 2009 Location: Manchester Posts: 727 Thanks: 161 Thanked 97 Times in 66 Posts	Sounds very dodgy to me I would say never give out your credit card details over the phone unless you made the call and the phone number came from a trusted source. Could be genuine but as suggested I would contact them directly just to be sure.

15th January 2014, 18:34	#4
bubs Posted a thing or two ROVER 75 Join Date: Oct 2012 Location: Canvey Island, Essex Posts: 1,651 Thanks: 43 Thanked 163 Times in 134 Posts	Thanks, That's exactly what I was thinking. When I queried it he said "if you're worried about the withheld number call back on xxxxx" but as I was driving I couldn't take it down.

15th January 2014, 18:41	#5
SWISSTONY Gets stuck in On The Hunt Join Date: May 2009 Location: Manchester Posts: 727 Thanks: 161 Thanked 97 Times in 66 Posts	Car parts for less. Customer service 0333 332 1500 / 0333 253 2695

15th January 2014, 19:26	#6
Heddy This is my second home None Join Date: Feb 2013 Location: None Posts: 5,556 Thanks: 465 Thanked 1,161 Times in 924 Posts	I heard something not long ago about someone providing a number to call back on, turned out to be an accomplices number, in other words, a scam, be careful. Are Carparts4less a subsidiary of Euro Car Parts? maybe someone from Euro can explain.

16th January 2014, 08:05	#7
bubs Posted a thing or two ROVER 75 Join Date: Oct 2012 Location: Canvey Island, Essex Posts: 1,651 Thanks: 43 Thanked 163 Times in 134 Posts	Phoned them first thing this morning and all sorted, have no idea what card details they had though?