Broadband

[SMC Trading]

I have just taken over another business and have been given there old phone number by BT, I want to add broadband but everytime I try to order it with a provider I am asked for a MAC code?, I assume the people here before me had broadband and have not cancelled it, how do I go about finding out who they had it with?, and how can I cancel it if it is not my contract?, it's driving me nuts now going round in circles, just need to get on line, any ideas?

[Greeners]

try this Les, might put you on the right track

[MN190]

If they don't pay the bill it will get cancelled and then you won't need a mac code.
Have you tried asking the people you bought the buisness off or failing that BT

[SMC Trading]

Originally Posted by Greeners

try this Les, might put you on the right track

Dont know who the current provider is David and if I did I cant cancel someone elses contract

[SMC Trading]

Originally Posted by MN190

If they don't pay the bill it will get cancelled and then you won't need a mac code.
Have you tried asking the people you bought the buisness off or failing that BT

Dont want to wait until they stop paying as I need it now, they left the building 7 months ago?, tried BT they told ne talktalk have the contract and talktalk say the dont

[MN190]

Originally Posted by SMC Trading

Dont want to wait until they stop paying as I need it now, they left the building 7 months ago?, tried BT they told ne talktalk have the contract and talktalk say the dont

Could have been Tiscali which is now Talk Talk

[SMC Trading]

Originally Posted by MN190

Could have been Tiscali which is now Talk Talk

But surely Taltalk would know that?, there must be a way I can get broadband, this is doing my head in now

[MN190]

Originally Posted by SMC Trading

But surely Taltalk would know that?, there must be a way I can get broadband, this is doing my head in now

No although my account is a talk talk account if I want to check anything I connect through a different link to check my bill to the talk talk customers even though everything is now from talk talk.

I know its no help but had similar when I moved into a rented house, the previous owner had changed energy supplier. It took me 6 months after living in the house to find out who the gas and electricity supplier was!!

[David3807]

Les,

If I have this right there are two ways (perhaps more ) of getting broadband. Usual is piggy backed off your telephone line. Another is via cable etc with TV. Arnt these two systems separate.

In other words if BT has the existing line, keep that cos you want the number and I am sure BT will take you money no problem, then go to a cable company like Virginmedia for broadband which can be a new installation ie no mac code needed.

That assumes of course that cable is available in the area and I have not got myself totally confused about how these things work.

David

[SMC Trading]

Originally Posted by David3807

Les,

If I have this right there are two ways (perhaps more ) of getting broadband. Usual is piggy backed off your telephone line. Another is via cable etc with TV. Arnt these two systems separate.

In other words if BT has the existing line, keep that cos you want the number and I am sure BT will take you money no problem, then go to a cable company like Virginmedia for broadband which can be a new installation ie no mac code needed.

That assumes of course that cable is available in the area and I have not got myself totally confused about how these things work.

David

Tried looking for cable broadband in my area using the post code but it seems its phone line only