Virgin media broadband

[gnu]

Just checked mine:
212Mb/s download
20Mb/s upload
So good

Last time I had a slow speed the Virgin cable guy said it was fine when he measured it and my computer was too slow. I was a bit dubious. However, after a bit of head scratching I managed to recover the true speed with a different network cable. Worth a try?

[Lancpudn]

Originally Posted by COLVERT

Teflons post above might give a clue.---Just about everything invented by man seems to go wrong at one time or another . Our cars are a good example.--Could be a poor connection not giving you the speed you are paying for.

Do you ever get the maximum speed they quoted you when you took out your contract with them or have they always cut you short with some excuse or another.--

We've always had the full broadband speed for years up until the beginning of this month, The guy said we've been throttled back 50% because everybody is working from home & the system cant cope

[Lancpudn]

Originally Posted by gnu

Just checked mine:
212Mb/s download
20Mb/s upload
So good

Last time I had a slow speed the Virgin cable guy said it was fine when he measured it and my computer was too slow. I was a bit dubious. However, after a bit of head scratching I managed to recover the true speed with a different network cable. Worth a try?

I've got three different types of network cable connected to the superhub router & they're all the same speed test reading.
This mornings reading is just over 50mbps for the first time in weeks, still nowhere near where it should be.

[Lancpudn]

Originally Posted by gnu

Just checked mine:
212Mb/s download
20Mb/s upload
So good

Last time I had a slow speed the Virgin cable guy said it was fine when he measured it and my computer was too slow. I was a bit dubious. However, after a bit of head scratching I managed to recover the true speed with a different network cable. Worth a try?

That's a great broadband speed. It's a good job I don't rely on a strong wi-fi signal or have a smart 7kw charger for my electric car! All these smart 7kw chargers the OLEV guys install need a internet connection to communicate with the car for the remote app to work, I cant even get the wi-fi to work in the same room as the superhub router never mind in my garage.

[Rogue]

Only ever had issues when they split my incoming cable with the next door neighbour when they needed to change the cabling to the properties but that was quickly sorted.

[Lancpudn]

Virgin media got back to me regards the slow broadband speed complaint & switched it off for 15 minutes while they did their tests.
They say it's ok & cant find any fault..... really!!!


I've booked an engineer to come out as it's still only 50% of what it should be & wi-fi is non existent.

[Lancpudn]

FINALLY! Spoke to someone who got to the bottom of why the broadband speed was below 50mbps instead of the 100mbps we were paying for ! When I got my new mobile phone I got a 'Sim only card' from Virgin Media tagged onto our monthly bill. And that new bundle only comes with 50MBPS broadband speed!!!!!! there is absolutely nowhere on their site that states this whatsoever Today's speed is......



My missus is out & as the contract is in her name I don't know the password I'll have to get her to change it back to 100mbps & more likely an increase in dosh. .....I need a swilly.

[Lancpudn]

Sorted & back to our 100mbps broadband speed

[torque2me]

Originally Posted by Lancpudn

Sorted & back to our 100mbps broadband speed

How?

Kev

[Lancpudn]

Originally Posted by torque2me

How?

Kev

Had to pay the virgin media robbers £6/month extra to get our 100mbps broadband back because unbeknown to us tagging a card only mobile phone simcard onto your existing monthly bill means it's a different bundle with different broadband speeds & prices .