BT problem.

[Gate Keeper]

Originally Posted by Lancpudn

Those are bad internet speeds for this day and age saying almost everything is done online.
No Virgin media there?
I have their basic broadband package and consistently get over 100Mbps

As you know Ian, we moved house on 22 November. I did not get connected to BT until 26 November and no time to switch providers, as I flew out to Kenya on 3 December. I complained to BT about their charges as they wanted £70 per month for unlimited superfibre and weekend + evening calls. After my complaint, they patched me through to another department and then it was dropped to £29 per month. They said the speed will go up and down in the first 10 days. The wall socket says it’s Open Reach, which I thought looked ugly and chunky. The speed was miserably slow.