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Old 20th December 2018, 19:56   #1
Typhoon190
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Default Disappointed

I'm probably making a mountain out of a molehill about this, but anyway.

I ordered an Original Equipment rear wheel bearing hub assembly for my ZT-T.

https://rimmerbros.com/Item--i-RLB100292 This is an SNR/NTN part.

I didn't order the aftermarket part.

https://rimmerbros.com/Item--i-RLB100292P

The obvious difference is the ABS ring.

I received this.






This is not original equipment. This is an aftermarket part. I've been told that Xpart can source parts as they see fit, so this is now OEM apparently.

So the same part is both aftermarket and OEM for 2 different prices. I feel this is mis-selling. Disappointing.

Last edited by Typhoon190; 10th January 2019 at 21:03..
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Old 20th December 2018, 20:09   #2
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They have been doing it for years, reboxed chinese NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD- parts at 10 times the price.
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Old 20th December 2018, 21:42   #3
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Quote:
Originally Posted by Phil-T4 View Post
They have been doing it for years, reboxed chinese NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD- parts at 10 times the price.

Yup... on one side of the coin who can blame them? On the other, the parts are c.rap now.

I just had to re-engineer an indian fuel tank strap. It is now how it should have been made in the first place and solid as a rock, zinc primed, extra welding, correct 5mm stud welded etc..

I'd have been happy paying 30% more just not to get the garbage that is coming out of India.

You know its bad when you yearn for the "good old days" of Chinese parts.

X-Part, sort it out.
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Old 20th December 2018, 21:56   #4
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That looks very much like the original SNR bearing has been removed from the packaging, and a different one put back in it's place FAG.

FAG is a trading name of Schaeffler AG, who own INA and LUK, so it's unlikely to be tat, and if you look at the labelling on the box, you will see there are actually two stickers.

This can happen if a part is returned under a QA audit, or a warranty claim, or simply if returned to the CDC as unused, and the system will reassign a new "in stock" date code.

I suspect this has been a return from an unscrupulous dealer, as it would not have had SNR literature in with a FAG bearing.

Send it back for exchange, both bearings I bought from XPart were SNR, and resembled the original items identically, with drop forged housing, not as in the case here with a machined mild steel housing with induction hardened outer races.

Brian
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Old 21st December 2018, 00:07   #5
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With any manufacturer of cars, most parts used are purchased in from another company, and are made to a standard agreed with the motor Manufacturer and the supplier. These suppliers usually also supply the same part to the Manufacturers parts department as spares. Once the part ceases to be used on production, the Parts department then has to agree continued supply either from the original manufacturer or another one depending on circumstances. In the case of MG Rover , it now does not exist and the original nominated parts supplier XPart has continued. Unfortunately I don't believe it even has the original specification for all the parts it supplies, and that certainly the case with some body panels where they reversed engineered to get a design to have made.
You could argue there is no such part as Original Equipment, as stock that came from production sources has long since passed. All have been remanufactured to one degree or another, some from original production suppliers and many not, the tanks straps being a case in point.
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Old 28th December 2018, 16:19   #6
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Quote:
Originally Posted by marinabrian View Post
That looks very much like the original SNR bearing has been removed from the packaging, and a different one put back in it's place FAG.

FAG is a trading name of Schaeffler AG, who own INA and LUK, so it's unlikely to be tat, and if you look at the labelling on the box, you will see there are actually two stickers.

This can happen if a part is returned under a QA audit, or a warranty claim, or simply if returned to the CDC as unused, and the system will reassign a new "in stock" date code.

I suspect this has been a return from an unscrupulous dealer, as it would not have had SNR literature in with a FAG bearing.

Send it back for exchange, both bearings I bought from XPart were SNR, and resembled the original items identically, with drop forged housing, not as in the case here with a machined mild steel housing with induction hardened outer races.

Brian
I was under the impression that SNR were / are a manufacturer, not a parts distributor as I have been informed.

I would have thought it unlikely that SNR would re-distribute a FAG bearing as their own?

More and more seems to be re-branded re-boxed not what is says on the tin but same money if your lucky.
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Old 28th December 2018, 17:40   #7
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Although I agree that if your paying for something which specifies a particular component and you don't receive it then your not getting what you've payed for. Especially when something is advertised as oem and isn't.
However, fag are a very reputable company and make good quality bearings so I wouldn't be disgruntled if that's what I'd received. Although not the point I know.
I'd be surprised if the original manufacturer even make the bearings anymore...
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Old 28th December 2018, 19:15   #8
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I would tend to go with Brian's proposed rationale i.e. a returned item with intentional or otherwise swap of parts during the return process.

A phone call to Rimmers should clear it up.
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Old 10th January 2019, 20:10   #9
Typhoon190
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Well, I owe X-Part and Rimmer Bros apologies.

I ordered SNR bearings from an alternative supplier. I received SNR boxes with the correct SNR part no. R161.27 and . . . . FAG bearing in the box.

I'm sure this part is fine, but I'm so tired of ordering items and not receiving the part I've ordered.
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Old 10th January 2019, 20:17   #10
mss
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FAG bearings are top quality - generally considered to be the same quality level as SNR/INA. So you can rest knowing that the items you are using will not be of poor quality.
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