Would like members Input on GPS Issue

Radioguy · 28th December 2014, 11:18

Hi folks , We have been struggling with a customers GPS issue for the last few days . For 6 months or so everything working flawlessly in the UK
He went to France for Holiday and shortly after arriving in France the GPS began to crash. There is no rhyme or reason to it, It will work for 2 hours and Crash, just disappear from the screen , no warnings and no messages. Then it will restart and maybe last for 5 minutes and crash. And then will start another time and last for 18 hours , then 45 minutes then an hour , well you get the idea !

We have changed the Maps , Changed the Program , Cleared caches and done a reset and a factory reset. The firmware is up to date and it still is happening.

I am hoping that someone can shed some light as I am at a loss. No message , no memory issues and only in France (I am sure there will be a few digs there)

Cheers and Merry Christmas to all !

sworks · 28th December 2014, 11:22

Is there a screen where you can check how many satellites are seen?

Radioguy · 28th December 2014, 11:39

Quote:

Originally Posted by sworks

Is there a screen where you can check how many satellites are seen?

Yes , but the GPS is working perfectly sometimnes for 2 days , the Program CRASHES and Just Disappears from the screen

sworks · 28th December 2014, 11:41

Ah sorry, I thought it was crashing due to loss of GPS. Can't answer why the system would crash due to being in a different country. I take it there's no other electrical issues caused by the journey, battery charging ok etc

Radioguy · 28th December 2014, 11:49

Everything is normal
He caught this on video the other day

He says signal is excellent by the way

klarzy · 28th December 2014, 12:49

poor or dirty contacts on the sd card causing momentary loss of comms?

chillyphil · 28th December 2014, 17:03

Agree, that looks like a damp or greasy sd card.
Try using a pencil eraser to clean the contact points on the sd card.

coolcat · 28th December 2014, 17:43

It's the Americans cutting the French ability to use their GPS systems before they invade :xmas-smiley-024:

VMax1000 · 28th December 2014, 18:02

Coincidence I'd say. Can't blame the French for everything although it's tempting.

Just give the unit a good once over, clean all the contacts as suggested and see what happens.

Or wait until back in the UK. If it works then, it's definitely dodgy radiation in France

grahamw · 28th December 2014, 20:12

If it really only occurs in France, could it be the difference in climate, temperature, humidity,and even barometric pressure can do funny things to electronics.

28th December 2014, 11:18	#1
Radioguy Banned None Join Date: Feb 2010 Location: Here on the Forum Posts: 5,352 Thanks: 632 Thanked 822 Times in 573 Posts	Would like members Input on GPS Issue Hi folks , We have been struggling with a customers GPS issue for the last few days . For 6 months or so everything working flawlessly in the UK He went to France for Holiday and shortly after arriving in France the GPS began to crash. There is no rhyme or reason to it, It will work for 2 hours and Crash, just disappear from the screen , no warnings and no messages. Then it will restart and maybe last for 5 minutes and crash. And then will start another time and last for 18 hours , then 45 minutes then an hour , well you get the idea ! We have changed the Maps , Changed the Program , Cleared caches and done a reset and a factory reset. The firmware is up to date and it still is happening. I am hoping that someone can shed some light as I am at a loss. No message , no memory issues and only in France (I am sure there will be a few digs there) Cheers and Merry Christmas to all !

28th December 2014, 11:22	#2
sworks Been absent for a while… Rover 75 Tourer, Classic mini Cooper S, Abarth 595 competizione, MG TF and a Hyundai Tucson PHEV Join Date: Feb 2007 Location: Cumbria Posts: 13,065 Thanks: 1,033 Thanked 1,686 Times in 1,040 Posts	Is there a screen where you can check how many satellites are seen? __________________ ................................................. 'Marmite' Possibly one of the most famous 75 tourers produced! left the production line as the last of only Three Rover 75 tourers produced in Trophy Yellow. 48 hours later Longbridge closed. The last sold ordered 75 Tourer. Paid for by the Phoenix Four and handed over by John Towers to the Warwickshire Northampton Air ambulance service as a Rapid Response vehicle

28th December 2014, 11:41	#4
sworks Been absent for a while… Rover 75 Tourer, Classic mini Cooper S, Abarth 595 competizione, MG TF and a Hyundai Tucson PHEV Join Date: Feb 2007 Location: Cumbria Posts: 13,065 Thanks: 1,033 Thanked 1,686 Times in 1,040 Posts	Ah sorry, I thought it was crashing due to loss of GPS. Can't answer why the system would crash due to being in a different country. I take it there's no other electrical issues caused by the journey, battery charging ok etc __________________ ................................................. 'Marmite' Possibly one of the most famous 75 tourers produced! left the production line as the last of only Three Rover 75 tourers produced in Trophy Yellow. 48 hours later Longbridge closed. The last sold ordered 75 Tourer. Paid for by the Phoenix Four and handed over by John Towers to the Warwickshire Northampton Air ambulance service as a Rapid Response vehicle

28th December 2014, 12:49	#6
klarzy This is my second home none but not gone Join Date: Mar 2013 Location: March, Cambs Posts: 16,437 Thanks: 894 Thanked 4,247 Times in 3,025 Posts	poor or dirty contacts on the sd card causing momentary loss of comms? __________________ [SIGPIC][/SIGPIC]….All praise Bananaswan….

28th December 2014, 17:43	#8
coolcat This is my second home Audi Q3 TDI S-Line Quattro Join Date: Jul 2007 Location: Clacton On Sea/On the boat somewhere Posts: 51,162 Thanks: 9,890 Thanked 12,235 Times in 8,232 Posts	It's the Americans cutting the French ability to use their GPS systems before they invade :xmas-smiley-024: __________________ Jeff.

28th December 2014, 11:49	#5
Radioguy Banned None Join Date: Feb 2010 Location: Here on the Forum Posts: 5,352 Thanks: 632 Thanked 822 Times in 573 Posts	Everything is normal He caught this on video the other day He says signal is excellent by the way

28th December 2014, 17:03	#7
chillyphil Gets stuck in MGZT-T Join Date: Oct 2014 Location: Paignton Posts: 618 Thanks: 278 Thanked 90 Times in 72 Posts	Agree, that looks like a damp or greasy sd card. Try using a pencil eraser to clean the contact points on the sd card.

28th December 2014, 18:02	#9
VMax1000 Passed Away MG ZT260 Join Date: May 2007 Location: Swindon Posts: 2,805 Thanks: 62 Thanked 325 Times in 249 Posts	Coincidence I'd say. Can't blame the French for everything although it's tempting. Just give the unit a good once over, clean all the contacts as suggested and see what happens. Or wait until back in the UK. If it works then, it's definitely dodgy radiation in France

28th December 2014, 20:12	#10
grahamw Regular poster rover 75 saloons Join Date: Jun 2014 Location: Wakefield Posts: 71 Thanks: 26 Thanked 17 Times in 15 Posts	If it really only occurs in France, could it be the difference in climate, temperature, humidity,and even barometric pressure can do funny things to electronics. __________________ Rover 75 CDTi Dark blue, almost sorted. Rover 75 V6 2.5 auto, Platinum just started to sort it. Norton Rotary 588, Platinum, fully sorted If you're really sure it can't be mended, can I have it for nowt.