Sean Radio Guy

gazcaz · 19th November 2017, 09:17

If your reading this im not happy i have been trying to contact you for 3 weeks now.Please address the problems with my Head Unit Thank you !

Not booting correctly ie hanging for around 5 minutes before it bursts into life and no Blue Tooth Connection for my phone ,well when it feels like it i have reset it via switch on front but not a factory hard reset if theres such a thing.....

genpk · 19th November 2017, 10:59

I had a 2 din which is similar and it had an issue with the Bluetooth
not connecting .Tried the reset but found out the memory for the unit is stored in a chip which means even when reset it only restarts the unit but won't resolve the issue.
Ended up sending it back and got sorted

.

keithst24 · 19th November 2017, 11:10

These units seem to be getting a lot of bad feedback, I had a Navall Star which to be fair worked with no problems while in my ownership, as I have no longer got the Tourer the Naval has gone but I really do not think I would have another just because of the constant issues that arise on here.

Mickyboy · 19th November 2017, 11:28

Yeah my navall 3 is playing up switching itself on and off especially when it’s warm in the car with the heating on HI, but if I leave the car for a few hours it’s ok until the heating is back on HI for a period of time

Probably a poor solder contact, I’m honestly disappointed with these Navall units
Mick

steve-45 · 19th November 2017, 12:02

My Navall 3 is behaving itself, hope I’ve just not tempted fate.

keithst24 · 19th November 2017, 12:51

Hope you get it sorted Gaz ..nothing worse than a little niggle that won't go away....I fear you may be waiting a long time though

Radioguy · 23rd November 2017, 02:11

Quote:

Originally Posted by keithst24

These units seem to be getting a lot of bad feedback, I had a Navall Star which to be fair worked with no problems while in my ownership, as I have no longer got the Tourer the Naval has gone but I really do not think I would have another just because of the constant issues that arise on here.

Hi Keith

We have a Lot More trouble free untis
The last round of the stars proved problematic in some cases and we did deal with that with customers that contacted us. Mainly the buttons stopped working . Just the last batch
Sean

Radioguy · 19th November 2017, 18:08

Quote:

Originally Posted by gazcaz

If your reading this im not happy i have been trying to contact you for 3 weeks now.Please address the problems with my Head Unit Thank you !

Not booting correctly ie hanging for around 5 minutes before it bursts into life and no Blue Tooth Connection for my phone ,well when it feels like it i have reset it via switch on front but not a factory hard reset if theres such a thing.....

Gazcaz I have no emails from you. My email is [email protected] or [email protected]

Sounds like you have a full cache , Disconnect from car battery for a few hours and see if that clears it . We also tried downloading a cache cleaner from Play and that worked as well.

Please send support requests via Email

gazcaz · 22nd November 2017, 18:08

Quote:

Originally Posted by Radioguy

Gazcaz I have no emails from you. My email is [email protected] or [email protected]

Sounds like you have a full cache , Disconnect from car battery for a few hours and see if that clears it . We also tried downloading a cache cleaner from Play and that worked as well.

Please send support requests via Email

I have emailed you !

Radioguy · 22nd November 2017, 19:51

Quote:

Originally Posted by gazcaz

I have emailed you !

Hi Gary
And I responded , You emailed Yesterday evening about 19:00 and I responded about 2 hours later

19th November 2017, 09:17	#1
gazcaz I really should get out more....... MG ZT Join Date: Nov 2014 Location: Worthing Posts: 2,744 Thanks: 3,944 Thanked 576 Times in 471 Posts	Sean Radio Guy If your reading this im not happy i have been trying to contact you for 3 weeks now.Please address the problems with my Head Unit Thank you ! Not booting correctly ie hanging for around 5 minutes before it bursts into life and no Blue Tooth Connection for my phone ,well when it feels like it i have reset it via switch on front but not a factory hard reset if theres such a thing..... __________________ [SIGPIC][/SIGPIC] MG ZT 2.5 V6 234th of 2,834 Trophy Blue ZT 190 + Saloons Produced 14th of 27 MG ZTs Produced on 27-09-2001

19th November 2017, 11:10	#3
keithst24 This is my second home X Power Grey MGZT 180+ Auto... Bumble & 1.8T Odessey Rover 75 Contemporary SE manual Join Date: Nov 2015 Location: Reigate Posts: 5,375 Thanks: 2,254 Thanked 1,801 Times in 1,403 Posts	These units seem to be getting a lot of bad feedback, I had a Navall Star which to be fair worked with no problems while in my ownership, as I have no longer got the Tourer the Naval has gone but I really do not think I would have another just because of the constant issues that arise on here. __________________ [SIGPIC][/SIGPIC] Bumble Membership Number 35478 Born Monday, 16th June 2003 @ 14:30:35 This vehicle was the 9,196th ZT to run off the production line, out of 18,894 This vehicle was the 576th ZT 180 + to be made out of 828 This vehicle was the 871st ZT in XPower Grey (code: LEF) to be made out of 3,143 XPower Grey ZTs

19th November 2017, 11:28	#4
Mickyboy SERVICING AND DEALER DIAGNOSTICS MG ZT CDTI 135 + & MGZT CDTI AUTO 160 & ROVER 75 TOURER CDTI 160 TROPHY YELLOW Join Date: Aug 2013 Location: Hernebay Posts: 4,331 Thanks: 818 Thanked 2,414 Times in 1,141 Posts	Yeah my navall 3 is playing up switching itself on and off especially when it’s warm in the car with the heating on HI, but if I leave the car for a few hours it’s ok until the heating is back on HI for a period of time Probably a poor solder contact, I’m honestly disappointed with these Navall units Mick __________________ [SIGPIC][/SIGPIC] T4 Owner Jobs done : new UBP, Spy hole mod, Rear hub(wheel bearing),plenum cleaned and emptied, Inline thermostat fitted,Full service, In car Digital tv/DVD Bluetooth Satnav etc, Replaced UBP, Restored headlights,Fixed airbag connection.replaced HP pump,replaced rear light seals,changed intercooler O rings. Jobs to do: ,replace drivers lock,.[/SIZE]

19th November 2017, 12:51	#6
keithst24 This is my second home X Power Grey MGZT 180+ Auto... Bumble & 1.8T Odessey Rover 75 Contemporary SE manual Join Date: Nov 2015 Location: Reigate Posts: 5,375 Thanks: 2,254 Thanked 1,801 Times in 1,403 Posts	Hope you get it sorted Gaz ..nothing worse than a little niggle that won't go away....I fear you may be waiting a long time though __________________ [SIGPIC][/SIGPIC] Bumble Membership Number 35478 Born Monday, 16th June 2003 @ 14:30:35 This vehicle was the 9,196th ZT to run off the production line, out of 18,894 This vehicle was the 576th ZT 180 + to be made out of 828 This vehicle was the 871st ZT in XPower Grey (code: LEF) to be made out of 3,143 XPower Grey ZTs

19th November 2017, 10:59	#2
genpk Posted a thing or two Rover 75 Saloon MGZT Join Date: Jul 2012 Location: Perth, AUSTRALIA Posts: 1,664 Thanks: 3 Thanked 461 Times in 299 Posts	I had a 2 din which is similar and it had an issue with the Bluetooth not connecting .Tried the reset but found out the memory for the unit is stored in a chip which means even when reset it only restarts the unit but won't resolve the issue. Ended up sending it back and got sorted .

19th November 2017, 12:02	#5
steve-45 This is my second home Rover 75 Saloon CDTi Join Date: Oct 2015 Location: Belvedere Posts: 4,076 Thanks: 108 Thanked 1,089 Times in 774 Posts	My Navall 3 is behaving itself, hope I’ve just not tempted fate.