Navall 1 android 4- unable to retrieve information from server

David Lawrence · 14th July 2015, 19:51

I have an odd problem.

I recently purchased a second navall 1. It came with android 2, and while in that state i added my playstore account, and successfully downloaded a couple of apps to it.

I have today upgraded it to android 4. I then reinstated internet access, and readded my google account to the playstore. But now i am getting the above error and can not install any apps.

All the internet advice suggests i need to update playstore, but how do i do that? I cant see how to get in to playstore settings anywhere.

I tried deleting my account and re adding it. I tried force stop on both playstore and framework and clearing caches, all advised in the web, but none of these worked.

I am pinning my hopes on updating playstore, just need to know how.

Simondi · 14th July 2015, 19:56

I had a similar problem.
I signed out of Play Store and left the unit switched off over night. I signed in again in the morning and all was fine

David Lawrence · 14th July 2015, 20:05

Quote:

Originally Posted by Simondi

I had a similar problem.
I signed out of Play Store and left the unit switched off over night. I signed in again in the morning and all was fine

That is the kind of simple fix i like. How do you actually sign out?

Mine seems to be permanently logged in once i add the account, and i cant see any log off options

Simondi · 14th July 2015, 20:13

Quote:

Originally Posted by David Lawrence

That is the kind of simple fix i like. How do you actually sign out?

Mine seems to be permanently logged in once i add the account, and i cant see any log off options

Now you're asking, I cant remember! I'm sure there was an option in the Apps home screen.
Failing that log into Google Play/Google on your phone or PC and change your password. Next time you log in on the car it should prompt a different password.

Hope it works,it did for me

Supervinnie40 · 15th July 2015, 06:05

Doesn't the settings have an "account" part somewhere? Android 4 has...

David Lawrence · 15th July 2015, 15:05

Anyone else with suggestions? Deleting my account and adding it again didn't work neither did waiting overnight. It just seems to be the play store app. My account works fine on my other naval unit running the same firmware. Connected to Internet fine, just won't download.

David Lawrence · 15th July 2015, 19:28

this one is really puzzling me. I have now managed to reinstall my apps by using a different app downloader. The main one I wanted was the SVOX TTS Voice which is a paid for app, but it installed it and completed the license check ok without using playstore. It also installed the free fusion player app fine.

No idea why play store wont work anymore. I can get in to my account with it but wont download. I am assuming that i need to update the play store app, but cant seem to do it.

Any advice on how to delete the current playstore so that I can install a newer one?

When I log in to my account on my iPad, I can see both of the Naval 1's now, but the newer one just wont play. Very odd.

David Lawrence · 16th July 2015, 18:46

Quote:

Originally Posted by Simondi

I had a similar problem.
I signed out of Play Store and left the unit switched off over night. I signed in again in the morning and all was fine

This issue is bugging me. Last night i used an app downloading programme to reinstall the apps i couldnt download due to the playstore problem.

Tonight i thought i would have another crack at updating the playstore app, but as soon as i turned the unit on, it popped up with a message telling me that BBC iPlayer had an update. Clicked go, and it opened up playstore and proceeded to work.

Its been broken since sunday, ive done absolutely nothing to it and it just started working. I am guessing that mine just took longer to start working than Simondi 's did, but i would still like to know what the problem was.

I suppose the moral to the story is that if you get this issue, the solution is to do nothing, just wait. Up to 4 days!

mh007 · 16th July 2015, 19:13

I didn't think you could run Android 4 on Navall 1 units ?

As far as i'm aware, it caused huge problems & I even purchased one from Radioguy that I had problems with.

It transpired that someone had tried to run Android 4 on it.

Could be wrong ?!

David Lawrence · 16th July 2015, 19:27

Quote:

Originally Posted by mh007

I didn't think you could run Android 4 on Navall 1 units ?

As far as i'm aware, it caused huge problems & I even purchased one from Radioguy that I had problems with.

It transpired that someone had tried to run Android 4 on it.

Could be wrong ?!

Sean radioguy sold an official factory upgrade to android 4 which i have now running on 2 naval 1 units successfully.

They both have 1 annoying issue, which is the factory installed music player garbles the track names, but i get around that by using Fusion Player. This is a much better player, but has the problem that you cant change tracks using the steering controls.

However, android 4 is vastly more stable than android 2 that it came with is. Android 2 was crashing with framework errors on a regular basis, but android 4 has not had a single crash since i installed it on either unit so Im pretty happy with that.

This issue with playstore only affected the lastest unit, despite both units having been upgraded with the same firmware, and since tonight as i mentioned earlier, the new unit has fixed itself somehow.

I am happy with both of mine now. I know that some users have upgraded with some issues with app volumes, but both of mine have been fine and not suffered that particular bug.

Just would like to understand what happened with playstore.

14th July 2015, 19:51	#1
David Lawrence This is my second home Rover 75 CDT-2001 Join Date: Jan 2009 Location: Wrexham, North Wales Posts: 3,606 Thanks: 195 Thanked 606 Times in 501 Posts	Navall 1 android 4- unable to retrieve information from server I have an odd problem. I recently purchased a second navall 1. It came with android 2, and while in that state i added my playstore account, and successfully downloaded a couple of apps to it. I have today upgraded it to android 4. I then reinstated internet access, and readded my google account to the playstore. But now i am getting the above error and can not install any apps. All the internet advice suggests i need to update playstore, but how do i do that? I cant see how to get in to playstore settings anywhere. I tried deleting my account and re adding it. I tried force stop on both playstore and framework and clearing caches, all advised in the web, but none of these worked. I am pinning my hopes on updating playstore, just need to know how.

14th July 2015, 19:56	#2
Simondi Regional Secretary MGTF, MG ZS EV Exclusive Join Date: Sep 2007 Location: Kilwinning Posts: 14,046 Thanks: 1,460 Thanked 3,563 Times in 1,857 Posts	I had a similar problem. I signed out of Play Store and left the unit switched off over night. I signed in again in the morning and all was fine __________________ Simondi FAQ How do you do that? Club Flyers Looking for a car seen in a film or on TV? Fancy a change in colour or wheels - paint configurator OBD - Trip Meter Ultimate Buyers Guide Post YouTube videos

15th July 2015, 06:05	#5
Supervinnie40 I really should get out more....... Rover 75 1.8 Club Join Date: Dec 2013 Location: Tilburg (Netherland) Posts: 2,615 Thanks: 572 Thanked 336 Times in 247 Posts	Doesn't the settings have an "account" part somewhere? Android 4 has... __________________ Proud owner of the Dutch "Golden 75". A much loved Gold White Metallic Rover 75 1.8 na from 2000.

15th July 2015, 15:05	#6
David Lawrence This is my second home Rover 75 CDT-2001 Join Date: Jan 2009 Location: Wrexham, North Wales Posts: 3,606 Thanks: 195 Thanked 606 Times in 501 Posts	Anyone else with suggestions? Deleting my account and adding it again didn't work neither did waiting overnight. It just seems to be the play store app. My account works fine on my other naval unit running the same firmware. Connected to Internet fine, just won't download.

15th July 2015, 19:28	#7
David Lawrence This is my second home Rover 75 CDT-2001 Join Date: Jan 2009 Location: Wrexham, North Wales Posts: 3,606 Thanks: 195 Thanked 606 Times in 501 Posts	this one is really puzzling me. I have now managed to reinstall my apps by using a different app downloader. The main one I wanted was the SVOX TTS Voice which is a paid for app, but it installed it and completed the license check ok without using playstore. It also installed the free fusion player app fine. No idea why play store wont work anymore. I can get in to my account with it but wont download. I am assuming that i need to update the play store app, but cant seem to do it. Any advice on how to delete the current playstore so that I can install a newer one? When I log in to my account on my iPad, I can see both of the Naval 1's now, but the newer one just wont play. Very odd.

16th July 2015, 19:13	#9
mh007 This is my second home MG ZT260 SE, MG ZT190+, MG ZTT 160, R75 Conn SE 2.0, R75 Conn SE 2.5 X 3, R75 Club SE 1.8, P5B Coupe Join Date: Jul 2009 Location: Keynsham, Bristol Posts: 4,211 Thanks: 65 Thanked 635 Times in 499 Posts	I didn't think you could run Android 4 on Navall 1 units ? As far as i'm aware, it caused huge problems & I even purchased one from Radioguy that I had problems with. It transpired that someone had tried to run Android 4 on it. Could be wrong ?!