New Tower

rovermech · 30th August 2008, 20:36

Hi
Bought new tower and when I connect the phone line it stops my house phone working, I can go on broadband ok computer works fine but have to disconnect phone line to let house phones work

Whats the problem anyone

JohnDotCom · 30th August 2008, 21:20

How many phones do you have connected?
The maximum REN per line is Four.
Normal phones are REN of one and Internet Line is also a REN of one, but some can be much higher.

Are you using the right connector on Computer/Phones etc each phone requires it own for Broadband equipped lines.

Greeners · 31st August 2008, 08:41

You need to be a bit more specific....you loose dial tone or the phone doesn't ring...?

REN is Ring Equivilance Number. Most phones are generally 1 to 1.5. The guide is 4 in total.

Easy way to check is unplug all the phones bar one and the PC....If it's still the same then it's your PC, if it's not, then your over the limit of REN.

I assume you're using it for faxing..?

If so why not used a web based one over broadband.

30th August 2008, 20:36	#1
rovermech Regular poster Rover 75 Saloon Join Date: Nov 2006 Location: Sheffield Posts: 54 Thanks: 1 Thanked 17 Times in 8 Posts	New Tower Hi Bought new tower and when I connect the phone line it stops my house phone working, I can go on broadband ok computer works fine but have to disconnect phone line to let house phones work Whats the problem anyone

31st August 2008, 08:41	#3
Greeners Moderator MG-ZTT Join Date: Mar 2007 Location: Ware, Herts Posts: 19,798 Thanks: 161 Thanked 1,249 Times in 1,036 Posts	You need to be a bit more specific....you loose dial tone or the phone doesn't ring...? REN is Ring Equivilance Number. Most phones are generally 1 to 1.5. The guide is 4 in total. Easy way to check is unplug all the phones bar one and the PC....If it's still the same then it's your PC, if it's not, then your over the limit of REN. I assume you're using it for faxing..? If so why not used a web based one over broadband. __________________ *David* Impecunity is the mother of ingenuity Useful how to's for common problems Car Of The Month Jan 2014 [SatNav Power Down] [Coolant Level] [SatNav Repair] [Diesel Non Starting] [Paint Codes] [Rear Light Seals] [Reversing Light Switch] [Bleeding Brakes][Sunroof Drain] [Early ZT's][Instrument Pack Diagnostics][ATC Diagnostics]

30th August 2008, 21:20	#2
JohnDotCom * Rover 75 FaceLift Tourer CDTi 170BHP Auto ConnSE 2005 Model Starlight Silver Join Date: Nov 2006 Location: Abergele Posts: 28,735 Thanks: 0 Thanked 6 Times in 5 Posts	How many phones do you have connected? The maximum REN per line is Four. Normal phones are REN of one and Internet Line is also a REN of one, but some can be much higher. Are you using the right connector on Computer/Phones etc each phone requires it own for Broadband equipped lines.