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Old 3rd December 2021, 11:05   #11
myfirstrover
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Unusually and only because of time restraints I asked a we'll known chain whose fitters can't get better to replace a corroded front brake pipe. I was told " Rover 75? We don't do those!"
Probably not the lads in the shop to blame , more like the company trying to ram in a lot of jobs to get the cash turnover .
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Old 3rd December 2021, 11:26   #12
SCP440
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A lot of garages wont fit owner supplied parts, most garages at the moment are not short of work so dont need to have the hassle from poor quality or wrong parts. The other thing is there can be a decent mark up on some parts, I bet not many people have seen a garage fit a bulb that costs £0.25p but in truth that is what they are paying.

We need independent garages to keep older cars affordable, not many people can afford main dealer prices and if they can they are probably driving a newer car. I have noticed that some main dealers do a fix price for a service or job, the problem is the people doing the job are told to find other work that ''must be done'' that wont be included in that fixed price.
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Old 3rd December 2021, 14:51   #13
stevestrat
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The other thing is there can be a decent mark up on some parts,
Get your hands on a Halfords trade card and you'll get an idea of the mark up on parts. The discount varies depending on what you are buying but I borrowed my mate's card and got a pair of top quality wiper blades for under half the ticket price.
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Old 3rd December 2021, 15:12   #14
MSS
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This is also why Eurocarparts' prices are always so high but with a constant sale on for DIY buyers.
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Old 3rd December 2021, 17:47   #15
Shapfell
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The last garage I had to send my ZT to 'couldn't get the parts' so I gave him a couple of parts specialists cards and showed him the bits online. Funnily enough, he found the parts.....
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Old 4th December 2021, 07:28   #16
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The problem with customer supplied parts is that the garage has no idea of quality and so can’t warrant their work. If the garage supplies and fits the parts the full warranty is with them, supplied parts carry no warranty whatsoever including labour as how do you decide what’s wrong the part or fitting? It’s a nightmare most garages just don’t want. Not everybody buys from respected parts suppliers and most opt for the absolute cheapest part on eBay. Imagine a garage fitting a £12 water pump on a V6 that the customer had supplied.
Plus the garage cant put any markup on any parts you supply!!
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Old 4th December 2021, 13:30   #17
Mike Trident
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I am fortunate enough to have two independent garages that will fit the parts that I source for them. They know that what I bring them will be the best available. They always write down "customer parts" but I would never shaft them anyway. They also know that I do a lot of jobs myself and am quite capable (well, used to be when I was younger) of stripping it down to the last nut and bolt. They know that I am trusting them with it simply because the weather is bad, or I simply don't have the time to do it myself. They know, that I fully understand that complications can arise at any time, and usually do. Basically, we work very well together. Guess I'm lucky
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Old 4th December 2021, 13:45   #18
MSS
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Quote:
Originally Posted by Mike Trident View Post
I am fortunate enough to have two independent garages that will fit the parts that I source for them. They know that what I bring them will be the best available. They always write down "customer parts" but I would never shaft them anyway. They also know that I do a lot of jobs myself and am quite capable (well, used to be when I was younger) of stripping it down to the last nut and bolt. They know that I am trusting them with it simply because the weather is bad, or I simply down have the time to do it myself. They know, that I fully understand that complications can arise at any time, and usually do. Basically, we work very well together. Guess I'm lucky

It seems that we work along very similar lines.
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Old 4th December 2021, 14:24   #19
Southern Star
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I had two brake pipes fitted a few months ago and it looks like a bit of a faff.

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Old 4th December 2021, 21:55   #20
bl52krz
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Seems lik.e they spent some time on other things besides doing what they were supposed to be doing. Will you book the car in for the brakes to be done?
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