Warning - YODEL couriers

[torque2me]

Originally Posted by spirit6060

A word of warning to those sending parcels. DO NOT send use YODEL. I sold an item on EBay for £200 and it was sent by Yodel. Although I paid for next day delivery, the parcel never arrived. The tracking showed the parcel to be in Leamington and then two days the parcel and its tracking disappeared. The EBay buyer has ordered a charge back which I can’t dispute. Now I have the task of trying to sort out an insurance claim. Looking at reviews on internet, there is no chance of that happening. Do yourselves a favour, if you are sending a parcel – DO NOT USE YODEL, EVER !!!! Tell your friends as well.

Same as DPD, which I always thought was the worst.

Kev

[torque2me]

Originally Posted by Martin Butler

Well, DPD, managed to deliver a tyre i had ordered online to completely the wrong address wrong post code, i only found it because i was walking past this address where they left it, by the kerb, i thought, that's strange, so i looked at the label, and it was my tire the address label clearly stating my address, luckily i knew someone who lived across the road, and we took it, put it safe,

Did you take a photo and send it to DPD? All these cowboys, DPD, Hermes, Yodel, Evri et al always state you were never home, left in a safe place that you designated (did I). Always have a bad experience with them. Best I've found is UPS and FedeX. I always use Royal Mail/Parcel Force but the Parcel Force office in Hatfield is only open on average for 2 1/2 hours per day. No wonder foreign companies and start-up's chance their arm. At least we know where all the dingy people go ;-)

Kev

[another_clean_sheet]

Originally Posted by torque2me

Same as DPD, which I always though was the worst.

Kev

I have never had a problem with DPD and we get at least one delivery every month. I think a lot of the problems are with the individual driver rather than the Company

[onceaknight]

I had the same problem with Evri not to long ago. Instrument cluster unit, did not arrive to the destination. I had to fork out for a new unit. It was a great thanks for rick-sta and hogweed that my trouble were resolved. In future Ill stay with Parcel Force or the Post Office. Couriers are nothing but HIGHWAY MEN.

[torque2me]

Originally Posted by another_clean_sheet

I have never had a problem with DPD and we get at least one delivery every month. I think a lot of the problems are with the individual driver rather than the Company

That is usually the case with virtually all companies and that is why recruiting a suitable person is always better than just "filling a slot".

Kev