Outlook for Android problems

victorgte · 8th April 2024, 14:31

I recently had my business email sent to a new account called Outlook.
Having had a yahoo account for over 20 years for personal emails with no problems whatsoever its a bit of a shock to use an app that is so unreliable.

I've managed to get it working on my laptop having entered the correct details for iMAP. My android phone is a different matter.

As well as the app telling me that "a problem occurred" I am unable to enter the passwords for the iMAP as I simply cant find where or how to enter them. It is a very rigid app. The technical support has been woeful. Generic answers from a BOT with the end always asking "was this information useful to you today?" No.

Having business emails on the go is essential for me so I can reply quickly.
I have deleted the app twice and downloaded it again just in case there was a bug but still no joy.

Are there any positive reports on this app? Is there some better support out there to read or on video?

I'm tempted to start a yahoo account for my business email.

Lagetha · 9th April 2024, 11:20

Quote:

Originally Posted by victorgte

I recently had my business email sent to a new account called Outlook.
Having had a yahoo account for over 20 years for personal emails with no problems whatsoever its a bit of a shock to use an app that is so unreliable.

I've managed to get it working on my laptop having entered the correct details for iMAP. My android phone is a different matter.

As well as the app telling me that "a problem occurred" I am unable to enter the passwords for the iMAP as I simply cant find where or how to enter them. It is a very rigid app. The technical support has been woeful. Generic answers from a BOT with the end always asking "was this information useful to you today?" No.

Having business emails on the go is essential for me so I can reply quickly.
I have deleted the app twice and downloaded it again just in case there was a bug but still no joy.

Are there any positive reports on this app? Is there some better support out there to read or on video?

I'm tempted to start a yahoo account for my business email.

I use Gmail (Google Mail) app which came with my android phone to connect to my Outlook mailbox... It was set up many years ago, so I've forgotten the exact procedure I used. Maybe the Google help pages can be of use.

In my Gmail settings this is what I found regarding my link to Outlook:

server incoming settings: server=outlook.office365.com, Port=993, security type=SSL/TLS
server outgoing settings: SMTP server=smtp-mail.outlook.com, port=587, security type=STARTTLS

Arctic · 9th April 2024, 11:34

Hi Vic.
Type into the search bar on YouTube.

how to setup outlook on my android phone

8th April 2024, 14:31	#1
victorgte I really should get out more....... MGTF, MGZT, Range Rover Join Date: Sep 2013 Location: Cheltenham Posts: 2,803 Thanks: 395 Thanked 633 Times in 446 Posts	Outlook for Android problems I recently had my business email sent to a new account called Outlook. Having had a yahoo account for over 20 years for personal emails with no problems whatsoever its a bit of a shock to use an app that is so unreliable. I've managed to get it working on my laptop having entered the correct details for iMAP. My android phone is a different matter. As well as the app telling me that "a problem occurred" I am unable to enter the passwords for the iMAP as I simply cant find where or how to enter them. It is a very rigid app. The technical support has been woeful. Generic answers from a BOT with the end always asking "was this information useful to you today?" No. Having business emails on the go is essential for me so I can reply quickly. I have deleted the app twice and downloaded it again just in case there was a bug but still no joy. Are there any positive reports on this app? Is there some better support out there to read or on video? I'm tempted to start a yahoo account for my business email. __________________ MG TF 135, MG ZT, Range Rover P38

9th April 2024, 11:34	#3
Arctic Give to Learn Freelander 2 Join Date: Aug 2010 Location: West Midlands Posts: 18,726 Thanks: 1,155 Thanked 6,407 Times in 3,874 Posts	Outlook Hi Vic. Type into the search bar on YouTube. how to setup outlook on my android phone __________________ Arctic Givology Learn to Give Everything is Achievable ad altiora tendo. Check out our Nano meet dates http://www.midlandsnanomeets.co.uk/ http://www.the75andztclub.co.uk/index.php?thepage=howto " You do the work , we supply the expertise "