Xtrons problem

Steve42 · 16th November 2022, 04:45

Morning all.
Have a xtrons radio for sometime.
I'm about to rip it out and put it in the bin.
When the signal on fm drops down the screen goes off and then will flash off and on till I do a restore on it.
All the controls lock up and a restore is the only way to stop it. Radio still has sound even when the system locks up.
Any help would be appreciated as xtrons have not been any help.
Thanks all

AndyN01 · 16th November 2022, 07:31

Hi Steve,

Sadly I can't be of much help but it sounds like the unit is dying

.

Have you tried the good old, turn it off, turn it back on again? I mean completely disconnect it from all the power supplies - most have two, a permanent one and a switched one.

I have an Xtrons unit and I found their aftersales support to be hopeless. Wouldn't buy another.

Good Luck with getting it sorted.

hogweed · 16th November 2022, 09:19

I fear the support issue may be common to a lot of these cheap Chinese units.

I'm currently in the throes of fitting an ERISIN unit, and the support people are worse than useless - if the person you're emailing doesn't know the answer to a question, they either go silent, or just tell you something nonsensical.

Good luck...

Steve42 · 18th November 2022, 11:46

must admit after sales is very poor .
its a shame as the radio works well but for this one problem.
everything else works fine.

thanks all

16th November 2022, 04:45	#1
Steve42 I really should get out more....... mg 190+ Join Date: Feb 2013 Location: Bedworth Posts: 2,267 Thanks: 191 Thanked 368 Times in 248 Posts	Xtrons problem Morning all. Have a xtrons radio for sometime. I'm about to rip it out and put it in the bin. When the signal on fm drops down the screen goes off and then will flash off and on till I do a restore on it. All the controls lock up and a restore is the only way to stop it. Radio still has sound even when the system locks up. Any help would be appreciated as xtrons have not been any help. Thanks all

16th November 2022, 07:31	#2
AndyN01 This is my second home Toyota RAV4 Join Date: Jun 2017 Location: Tamworth Posts: 3,078 Thanks: 2,478 Thanked 1,579 Times in 968 Posts	Hi Steve, Sadly I can't be of much help but it sounds like the unit is dying . Have you tried the good old, turn it off, turn it back on again? I mean completely disconnect it from all the power supplies - most have two, a permanent one and a switched one. I have an Xtrons unit and I found their aftersales support to be hopeless. Wouldn't buy another. Good Luck with getting it sorted. __________________ Andy. http://www.midlandsnanomeets.co.uk/

16th November 2022, 09:19	#3
hogweed I really should get out more....... Vauxhall Insignia CDTi; MG TF 135 Join Date: Jan 2010 Location: Norn Iron Posts: 2,968 Thanks: 942 Thanked 378 Times in 297 Posts	I fear the support issue may be common to a lot of these cheap Chinese units. I'm currently in the throes of fitting an ERISIN unit, and the support people are worse than useless - if the person you're emailing doesn't know the answer to a question, they either go silent, or just tell you something nonsensical. Good luck... __________________ Past cars: MGB GT; Escort 1300 Sport; Vauxhall VX4/90; Marina Coupe TC; Celica ST (1972); Montego Turbo; Astra GTE 16V; Astra GSI 16V; Golf GTI 16V (Mk II); Sierra XR4x4 Estate; BMW 325i (E30); BMW M3 3.0; BMW M3 3.2 Evo. Left some of the more embarrassing ones out. And about 30 motorbikes.

18th November 2022, 11:46	#4
Steve42 I really should get out more....... mg 190+ Join Date: Feb 2013 Location: Bedworth Posts: 2,267 Thanks: 191 Thanked 368 Times in 248 Posts	must admit after sales is very poor . its a shame as the radio works well but for this one problem. everything else works fine. thanks all